FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- Our service call fee is $65, but we will apply this fee towards the cost of your repair if you choose to proceed. Plus, we offer a complimentary inspection of an additional appliance at your home during the same visit. - 15% Off Labor for Regular Customers: Receive a 15% discount on labor for any repairs or installations if you hire us more than once. This discount does not apply to diagnostic services but is our way of thanking you for your loyalty. - Veterans, and seniors receive a 15% discount on our services. We are committed to providing affordable and high-quality HVAC and appliance solutions to all our valued customers.
- What is your typical process for working with a new customer?
- To schedule an appointment, we ask for your service address, email, phone number, and full name. - We arrange a convenient time for our visit. - During our visit, we perform a thorough diagnostic of your system or provide estimation services. - We provide you with a detailed estimate, typically within the same day. Our streamlined process ensures prompt, efficient, and transparent service from start to finish.
- What education and/or training do you have that relates to your work?
All our technicians are certified and licensed.