Soundbox Entertainment

Lake Stevens, WA

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About this pro

How does your service stand out?

We put our clients needs first and foremost. We offer twenty four hour a day support. Planning forms that make planning their event easier. They have total control over every aspect of their event from start to finish, music etc. We also offer an array of services to make planning their event even easier. THUMBTACK DOES NOT HANDLE OUR BOOKINGS. YOU MUST GO TO OUR WEBSITE AT SOUNDBOXUSA.COM AND BOOK YOUR EVENT. IF YOU ARE HAVING TROUBLES NAVIGATING OUR WEBSITE YOU CAN CONTACT US AT THE E-MAIL ADDRESS LISTED ON OUR SITE FOR HELP. THANK YOU!! Notice: Deposit And Signed Contract Are Required To Complete Reservation. Deposit Is Required The Same Day Of Reservation.

What do you enjoy about the work you do?

We enjoy going to places we never seen before. Meeting new people and getting to be a part of our clients special day. It is a real honor to be asked to be a part of it. WARNING: WHEN USING WIRELESS MICS IN THE VICINITY OF A TOWERED AIRPORT THE PLANES AVIONICS WILL CAUSE THE WIRELESS MICS TO CUT OUT. PLAN YOUR EVENT ACCORDINGLY
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Location

Lake Stevens, WA 98258

Background check

Complete

Years in business

12

Number of employees

6

Times hired on Thumbtack

71

Reviews

38 Reviews
  • Almon D. May 24, 2017
    DJ
    Verified Review
    Soundbox did a wonderful job for school's Father-Daughter Dance! Thanks Mark and Linda!
    Mark L. May 24, 2017

    Thanks Almon for the great review. Thanks for letting us be a part of your event. We had a great time at your father daughter dance and hope everyone enjoyed themselves

  • Andrea C. May 22, 2017
    I was very impressed with the quick response I received after making my initial request. Mark and Linda had provides their services for my wedding 4 years ago and I was a happy to be able to reach out to them again. They were early to the event and had everything set up and all of the bugs worked out hours before the event. I hired them for my mother's 60th Birthday and gave them a general idea of what music she likes (which is basically everything) and they were able to put on a great party. They even hosted karaoke, which was a surprising hit with all of the guests! The sound, the lights, the mics, everything was on point. At the last minute I inquired about their photo booths, expecting to be told it was too late to add it in, but they were happy to provide and provide my mom with a child of all of the pictures. Soundbox is my go to for party entertainment! Thanks guys!
    Mark L. May 24, 2017

    Thanks Andrea for the fantastic review. Your mom sure was surprised and your guests had a great time with the photo booth. We are glad everyone had fun. We're working on the pictures from the booth and will get them out to her soon

  • Kristina H. May 8, 2017
    Photo Booth Rental
    Verified Review
    They did an amazing job at my wedding. They brought great props the pictures turned out great and everyone had an amazing time. Thank you guys!
    Mark L. May 8, 2017

    Thank you Kristina for the great review. We're glad that everyone enjoyed the photo booth. Look for your pictures to arrive in the next few days. We at soundbox wish you and Evan many years of happiness.

  • Emily V. Apr 17, 2017
    Photo Booth Rental
    Verified Review
    Highly recommend
    They provided a photo booth for our wedding. Great to work with, flexible, were willing and able to make day-of adjustments to what was needed, made the guests laugh and have fun, provided props and were generally everything that you could want or need from this type of service.
    Mark L. Apr 17, 2017

    Thank you Emily for the great review! We really enjoyed working with you and Nathanael and are happy that your guests enjoyed the photo booth. Wishing you two many happy years of marriage!

  • Dezirae J. Dec 23, 2016
    DJ
    Verified Review
    Very perfessional
    Very nice people , thank you for an amazing night!!
    Mark L. Apr 10, 2017

    Sorry Dezirae for the late reply. It was a pleasure being apart of your event. Thank you for allowing us to be your DJ's

  • Michaelene F. Nov 14, 2016
    DJ
    Verified Review
    Great for my daughter's birthday dance party!
    Linda and Mark were great for our daughter's 4th birthday dance party! Their website was perfect for organizing the event ahead of time. We were able to pick songs and provide an event timeline on their website. They were great with communication; I was always able to reach Linda with questions. The day of the event, they arrived before I did to the venue because they planned well ahead of time for possible traffic. They even provided suggested games to keep the kids entertained and accommodated a Cinderella actress that we hired. The kids had a blast and so did the adults!
    Mark L. Nov 14, 2016

    Thank you so much Michaelene for the fantastic review! We had a great time and we are so thankful to you for letting us be a part of Bunny's big day. We are glad that everyone had a great time.Thanks again

  • Preston T. Nov 5, 2016
    DJ
    Verified Review
    PICK This DJ!!
    This is an awesome team! if your reading this. picked them for your entertainment. they are reasonably priced. Provided karaoke and Photography for us
    Mark L. Nov 5, 2016

    Thank you for the great review! It was an honor and a pleasure to be apart of your CPO ball last night. Thank all of you for your service to our great country. We are in the process of going through all the pictures from last night and you will be hearing from us soon as to where to send them. Thanks again

  • Karly B. Sep 12, 2016
    DJ
    Verified Review
    Lovely team.
    Responsive customer service and high quality production. Would use again.
  • Bill W. Aug 14, 2016
    Wedding DJ
    Verified Review
    After making specific requests for a speaker set up Soundbox Entertainment used only one set of speakers for an area that clearly needed 2 sets. (as requested and agreed on). Timing on some of the music was a bit off during the dinner and dancing part of the night. There were a few audio issues during the actual ceremony that make it difficult to hear anything. As far as price goes, they were priced to hire. Unfortunately that doesn't always produce the best quality experience.
    Mark L. Aug 14, 2016

    First off there were no request for any layout, and second we were told numerous times to "Turn it down" But that said thanks for giving us the opportunity to be at your event. And congrats again on your marriage.

  • Brianne G. Jul 18, 2016
    Wedding DJ
    Verified Review
    Linda and Mark were amazing!! Before the wedding, they were quick to respond to emails. During the wedding, they were so helpful and were really good at keeping the party going. I really enjoyed having them there.
    Mark L. Jul 18, 2016

    It was our pleasure. Thank you for letting us be a part of your special day. We at Soundbox wish you and Nathan many years of happiness. Thank you for the great review.

  • Amber F. Jul 13, 2016
    DJ
    Verified Review
    Mark and Linda are a great team. They did the sound at the ceremony and reception (2 locations 1 mile apart) for our daughter's wedding. So thankful that they provided such a professional service and helped make our event seamless. I would definitely hire them again.
    Mark L. Jul 13, 2016

    It was our pleasure. Thank you for letting us be apart of your daughters special occasion. We at Soundbox wish Noah and Emily many many years of happiness. Thank you so much for the great review.

  • Bev N. Jun 27, 2016
    DJ
    Verified Review
    Great experience, DJ's were great. Thanks for the memorable graduation party.
    Mark L. Jun 27, 2016

    Thanks for the great review! We had a great time! We really enjoyed being a part of Joshua's big day. We at Soundbox wish Josh all the best as he moves on to the next adventure in life. Thanks again

  • Renee W. Jun 8, 2016
    DJ
    Verified Review
    We had Soundbox Entertainment DJ oir Elementary Sock Hop and our kids had a blast! They had fun lights, kid friendly and appropriate music!
    Mark L. Jun 8, 2016

    Thanks for the great review Renee! We had a blast and glad that the kids enjoyed themselves. Wishing everyone a great summer! Thanks again

  • Kim S. Apr 24, 2016
    DJ
    Verified Review
    They went over and above for us. Thank you so much!!!
    Mark L. Apr 25, 2016

    Thank you so much for the great review! It was a real pleasure being able to be a part of your daughters wedding! We at Soundbox Entertainment wish them many years of happiness. You have a great family and we had a great time. Thanks again Linda

  • Lawrence B. Mar 21, 2016
    Top 40 DJ
    Verified Review
    They did a great job for us. Short Notice retirement party and 20 year anniversary party. They were able to provide everything we wanted and did a great job. They gave a Military discount which was an added bonus. I will go to them again for any event we need a DJ for. Thank you Sound Box! You saved us after our disastrous booking of another Thumbtack DJ. You were true to your word on what you could provide. Thanks so much!
    Mark L. Mar 21, 2016

    Thank you so much Lawrence for you review. It was an honor to be a part of yours and Kristi's big day. Sorry you had such a bad experience with thumbtack. Glad we were available to help out. Thank you for your dedication to serving our country. Wishing you and Kristi the best in whatever the future has to hold for you.

  • May C. Jan 21, 2016
    DJ
    Verified Review
    Mark L. Jan 21, 2016

    Thanks May for your rating. We really appreciate it.

  • Kathleen W. Nov 8, 2015
    DJ
    Verified Review
    Mark L. Nov 8, 2015

    Thanks for the rating Kathleen! We really enjoyed being a part of yours and Franks big day. We at Soundbox wish the two of you many happy years together.

  • Laura S. Oct 26, 2015
    DJ
    Verified Review
    Their client website was easy to use and Linda always answered my questions quickly!
    Mark L. Oct 26, 2015

    Thank you for your review Laura! It was a pleasure working with you and being a part of yours and Jonathon's big day. We at Soundbox wish the two of you many happy years together.

  • Emily J. Oct 14, 2015
    Wedding DJ
    Verified Review
    absolutely wonderful working with them. They were the DJs at my wedding and they were very professional and the music selection was fantastic. They were on point with the music in the ceremony and it went perfectly.
    Mark L. Oct 14, 2015

    Thank you Emily it was great working with you two and being a part of your big day! We want to wish you and Richard many years of happiness! Thank you again for hiring us.

  • Cristina L. Oct 12, 2015
    Sweet 16 DJ
    Verified Review
    Mark and Linda are very professional from start to finish. I would definitely hire them again and even recommend. Linda answer all my questions promptly. They arrived early consider it's pouring rain the day of the event. I really appreciate it. You both made my daughter's birthday special, thank you again;)!
    Mark L. Oct 12, 2015

    Thank you Cristina for allowing us to be a part of your daughters big day! Your hospitality was much appreciated. You have a wonderful family and a great bunch of friends. Thank you again for hiring us!

  • Robyn S. Oct 10, 2015
    DJ
    Verified Review
    Despite providing playlist in advance, they were missing a key song. They also did a poor job with announcements at the event. Disappointing with the price.
  • Meaghan L. Oct 9, 2015
    DJ
    Verified Review
    I really hate giving negative reviews as part of my income depends on getting perfect reviews but due to our experience I feel I need to post. Our reception was extremely low key and we really didn't have any expectations, however both times we were announced the grooms name had been forgotten. Many of our guests approached us after stating they were appalled the not just one but twice my husbands name was flubbed. Of all things the names of the people you are celebrating should be remembered.
  • Janna S. Oct 7, 2015
    Mark and Linda were awesome and such good sports at our wedding. Thank you!
    Mark L. Oct 7, 2015

    Thank you for the review Janna! It is always a pleasure working with such great clients. Wishing the two of you many years of happiness. Thanks again!

  • Verneda O. Oct 4, 2015
    Thank you so much Mark & Linda Lutch for making my Son Sean Ramer wedding wonderful
    Mark L. Oct 4, 2015

    Thank you Verenda! It was our pleasure. My son and I wish Sean and Janna many happy years together.

  • Nikki L. Oct 3, 2015
    I had a great experience with Soundbox Entertainment. I thought they were very perfessional and very enthusiastic. I had a huge list of songs I wanted played at my Wedding and they played everyone. I was happy with them and though they were a great price. Thanks for a great experience and playing all my songs. It was very important to me and they took it seriously :)
    Mark L. Oct 3, 2015

    Thank you Nikki! we had a great time and we at Soundbox wish you many happy years of marriage.

  • Bill G. Sep 25, 2015
    Mark L. Sep 25, 2015

    Thank you for the rating! We really appreciate it.

  • Kathy T. Aug 24, 2015
    DJ
    Verified Review
    We hired Soundbox for our daughters wedding, and they did a great job. Every time I had a question or concern they got back to me right away. They even came a little earlier then they said to make sure everything was ready. The wedding was a lot fun due to Soundbox.
    Mark L. Aug 24, 2015

    Thank you Kathy for your review!!! We had a great time, you have a wonderful family and we wish Melissa and Josh many many years of happiness!! Thank you

  • Lisa C. Aug 15, 2015
    DJ
    Verified Review
    They did a great job of playing music and keeping everyone going. They were both very professional and organized. Our wedding was casual and laid back and I found the planning form to be a bit cumbersome to get through. I did appreciate Linda following up with me via email, that was much easier.
    Mark L. Aug 15, 2015

    Thank you Lisa! We had a great time at your wedding! Wishing you and Burt years of happiness.

  • Sonja V. Jul 29, 2015
    DJ
    Verified Review
    Mark L. Jul 29, 2015

    Thank you for the rating Sonja! We really appreciate it.

  • Kevin K. Jul 28, 2015
    DJ
    Verified Review
    We had an absolutely awful experience with Soundbox DJing our wedding! When we went to email them to try and figure out a solution all they did was blame us. Our officiant told us he wanted to do a mic check with them and was told no. Soundbox came back and said that they did do a mic check, but because our officiant didn’t have our guests sit down during the ceremony the receivers weren’t picking up the mic. Strange, considering the guests did end up sitting down during the ceremony and the mic was still cutting in and out. Also, everyone noticed that when the officiant looked down at his book, the mic picked up what he was saying. Anytime he looked up, the mic went out. I have a hard time believing our guests standing had anything to do with that (especially when they weren’t standing during the entire ceremony yet the equipment was faulty the entire ceremony). During the ceremony, one of the DJ’s was heard by several guests swearing. We had numerous children in attendance, including a 2½ year old sitting toward the back. I can’t even put into words how disgusted I was that our guests had to approach us and tell us that our DJ’s were swearing during our ceremony and exchanging of vows. When I e-mailed them about this, the response I received was, “and as far as the swearing that would have been my son, who was already frustrated with the whole set up. “ If you were frustrated with the whole set-up (which was your set-up by the way, you brought all of the equipment), why did you agree to DJ the event? We were completely up front and honest about our wedding being located at the Summit of Crystal Mountain. We answered all of their logistical questions about how to set-up and what equipment they would need. We never even received an apology from them regarding the swearing during our ceremony. I would NOT recommend hiring Soundbox Entertainment for your DJing needs. In our opinion as well as the opinion of our guests, they were completely unprofessional. When we tried e-mailing them to discuss our concerns after the event, they told us our officiant “lied and God will deal with him later,” and that our wedding was “so disorganized”. No one else we hired or talked to felt the wedding was disorganized and unfortunately, I think this just shows their lack of professionalism.
    Mark L. Aug 19, 2015

    Thank you! :)

  • Charlyn M. Jul 16, 2015
    DJ
    Verified Review
    Great job. The music was perfect and you helped keep everything on track. Good announcements at the reception and you kept the dancing fun for all. Very helpful and professional the entire ceremony,
    Mark L. Jul 16, 2015

    Thank you Charlyn! We had a great time and really enjoyed being a part of Justine and Melissa's big day!! Wishing them years of happiness. Thank you for hiring us. Linda

  • Jared S. Jun 28, 2015
    DJ
    Verified Review
    I'm sure all weddings have a few snags or delays here and there but it was so wonderful having Soundbox for our wedding. Couldn't ask for more and they were so flexible they instantly lowered the stress level of my wife and I. It was so nice not having a single worry in the music and Dj department. Highly recommend and Soundbox thank you again so much!
    Mark L. Jun 28, 2015

    Thank you and Ashley for having us!! We had a good time and enjoyed being a part of your big day!! Wishing you all the happiness in the world, you two deserve it. Linda

  • Michelle L. Jun 15, 2015
    DJ
    Verified Review
    Linda and Mark are on time and delivered a very nice DJ service! They are nice! I would use their service again.
    Mark L. Jun 16, 2015

    Thank you for the review!! We had a great time and want to thank you and your family for your hospitality.

  • Chris O. May 31, 2015
    DJ
    Verified Review
    Mark L. May 31, 2015

    Thanks for the rating!! Hope you and Noelle are enjoying married life!! Thanks again. Linda

  • Myranda K. May 28, 2015
    Soundbox helped at my wedding reception. And they did an amazing job. The event was 4 house long, and what I loves is that there was no extra charge for set up, alot of other people I talked to all wanted an arm and a leg before they even started the event. I'd would definitely use them again. Oh and they sent my an awesome cd with our special songs. Loved it. -Myranda Knowlen
    Mark L. May 28, 2015

    Hi Myranda Glad you liked the CD hope your enjoying married life. We really enjoyed working with you and look forward to working with you in the future. Linda

  • Lisa B. May 18, 2015
    DJ
    Verified Review
    Kind and gracious, prompt, friendly. We are using them again in August for a wedding. My sons b-day/grad party was a hit. Thank you Soundbox Entertainment, see you in August.
    Mark L. May 19, 2015

    Thank you Lisa We had a great time!! See you in August!

  • Chris M. Mar 23, 2015
    I am a past client of Sound Box Entertainment. I used their services and were VERY IMPRESSED with them. The sound quality was excellent along with their music choice for my event. I highly recommend Soundbox Entertainment to everyone looking for a D.J. to use for a party, wedding, or any other event or function. I know for sure that I I will recommend them to my family and friends and use them in the future. Thank You SoundBox Entertainment!!
    Mark L. May 27, 2015

    It was good doing business with you. Look forward to future events. Thank you

  • Daisy B. Mar 14, 2015
    DJ
    Verified Review
    We hired Soundbox Entertainment for my son's 1st Birthday party. We could not have made a better decision, Mark and Linda were extremely helpful and very professional. They went out of their way to accommodate my guests and even ordered a song we had specially requested. I will definitely use them for future events and highly recommend them! They have the perfect equipment and do more than just music. They did a photo slide show for us, video and photographs. Our party was a Blast because of them! Thanks again Mark and Linda for making our Boys Day Extra Special 😊 -Daisy Bramall
    Mark L. May 19, 2015

    Thanks Daisy!! Sorry for the late response, didn't know I could send one! Congratulations with the new baby coming!! :)

Q&A

What is your typical process for working with a new customer?
We always try and meet with the customer so that we know first and for most who to look for the day of their event. We like to get a feel for what kind of things there looking for. What kind of lighting they want if any. What their expectations for us are, things like that.
What education and/or training do you have that relates to your work?
Yes we do, we are always learning whats new and we pride ourselves in making sure we keep our equipment current as well.
Do you have a standard pricing system for your service? If so, please share the details here.
Visit our website at soundboxusa.com for a free quote!!
How did you get started doing this type of work?
We've always been interested in music. My son started the business in 2005 and I joined him in 2011 and I'm learning about what it takes to do the job and between the two of us we make every effort to rock your event.
What types of customers have you worked with?
We've worked with all kinds, mostly brides. Some customers know exactly what they want from start to finish, others need ideas and guidance. That is why we offer planning forms to help with the process. Everything from the timeline to the music selection. We also offer 24/7 support for any last minute changes, concerns or questions.
Describe a recent project you are fond of. How long did it take?
We are fond of every event we do. Everyone's event is special and unique it its own way and to single out one being better than other is some thing we won't do. We always arrive at least an hour early to do sound checks and there is never no charge for us being there well before your event. We like to be in and setup before the guest arrive so that we can be ready to play music at the given time.
What advice would you give a customer looking to hire a provider in your area of work?
Just make sure that the provider knows that your the boss and that your wishes are their demand. That is the kind of company Soundbox Entertainment is, we do everything the client tells us to do.
What questions should customers think through before talking to professionals about their project?
They should be sure to ask if there is extra charges for lights, extra mics, MC services things like that. Set up and take down. A lot of DJ's charge extra for these and they don't make it clear in their quotes that these things are an extra charge until they meet with you and than the price gets really expensive.