FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality, professionalism, and care we bring to every job. We provide detailed, line-item estimates based on in-person consultations—no ballpark guesses. We offer: Discounts for multi-unit projects (duplexes, triplexes, apartments) Bundled pricing for full-scope remodels Transparent change order policy to avoid surprises We’re not the cheapest, and we don’t aim to be—we focus on getting the job done right, safely, and up to code the first time.
- What is your typical process for working with a new customer?
Our process is designed to keep things clear, smooth, and professional from start to finish: Initial Call or Thumbtack Message – We ask a few key questions to understand your goals, budget, and timeline. On-Site Consultation – For serious projects, we schedule a walk-through to evaluate the space and discuss design ideas, layout options, and scope. Detailed Estimate – You’ll receive a clear, itemized proposal outlining materials, labor, and timeline. No hidden costs or vague quotes. Design & Planning (if needed) – For larger remodels, we assist with layout, finish selections, and permitting. Construction – We handle all project management, inspections, and cleanup. We show up on time, communicate often, and take care of your home like it’s our own. Final Walkthrough & Follow-Up – We walk the job with you to ensure everything meets your expectations. We believe great projects start with great communication—and we’re here to guide you every step of the way.
- What education and/or training do you have that relates to your work?
Our team brings a combination of formal training, field experience, and ongoing education in construction best practices, safety, and code compliance. We’re licensed general contractors with years of hands-on experience in: Residential and multi-family remodeling ADA-compliant design and curbless shower systems Interior/exterior finishes, tile, framing, and electrical coordination We’ve worked alongside architects, engineers, and city inspectors to execute complex remodels and structural upgrades. We stay current with local building codes, permit regulations, and modern building standards to ensure every project is done right the first time—safe, clean, and built to last.