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Water Heater Repair or Maintenance
Servicing gas furnace and gas water heater: the technician was on time, explained the work to be done and after the work explained the current state and what to watch for.Jun 28, 2016VerifiedWashington Natural Gas - Water Heaters & Heating's reply
Hello Nadejda, Glad we were able to service your furnace and water heater. Please contact us between May and September for regular maintenance on your furnace to keep it in excellent running condition. No one wants to have their furnace stop working during the winter months, and regular maintenance helps keep you going through those difficult months. Did you know regular maintenance and changing your filters is the best way to keep your furnace working properly? Give us a call (425-355-3331) to schedule a regular maintenance. We do have a special rate for a 1, 2 and 3 year preventative maintenance service on your furnace.
Water Heater Installation or Replacement
It was excellent experience working with Washington Natural Gas. Everything went smoothly and pleasant. One of our water heaters stopped working after 8 years life. I submitted work request on Thumbtack 11:00pm at night, then got a phone call from Mike at Washing Natural Gas next day morning. Mike was super friendly and knowledgeable. He provided all the options what we could do and offered a free estimate at our convinient time. 2 days later Eric and Andrew installed a new water heater for us. After the work was done, Eric walked me through in details what they did and cleaned up the working area. Eric also put a sticky note on the water tank with warranty information on it which is really helpful. We are very pleased with Washington Natural Gas and will definetly work with them again in the future.Apr 29, 2016VerifiedWashington Natural Gas - Water Heaters & Heating's reply
Thank you Lin. It was great that you went into such good detail regarding our excellent service. We appreciate you taking the time to describe how we operate at Washington Natural Gas Heating and Air. If you need other services with regards to your furnace, air conditioning or heat pump, we'd be happy to help you. Again, thank you very much for your positive response.
Gas Line Installation
They did a great job and they were able to get the work scheduled and done in reasonably short order.Mar 24, 2018VerifiedWashington Natural Gas - Water Heaters & Heating's reply
Thank you for your kind review. We are know as "Fast Heating" because we schedule our comfort advisors, technicans and installers as quickly as possible to provide great service...usually the same day or next day!
Heating System Repair or Maintenance
Very prompt response and reasonable $$ based on other quotes.Jan 11, 2018Verified
Heating System Installation or Replacement
Good crew - knew what they were doing. However, they were not licensed to do the electrical work, so I had to do that myself (or hire an electrician). Second, they could have sealed the bottom edge of the furnace (i.e. where it meets the ductwork to send heated air out to the house) - I also did this myself, for energy savings.Nov 10, 2017VerifiedWashington Natural Gas - Water Heaters & Heating's reply
We DO have a licensed electrician! It is possible this customer used a competitor for installation. There are several with the name Washington in their company. Be sure to contact us specifically....Washington Natural Gas Heating and Air Conditioning at 425-355-3331 or 206-464-1999 or 425-454-1444 or 360-658-8182. We are known for our fast service, maintenance and installation. Customer service is our business and we do our best to provide value and quality to those we service.
- What is your typical process for working with a new customer?We will come out to your home, and see what the current system is and the best way to install a new unit or repair the existing unit. At that point we will provide you a quote for the repairs or installation of the new equipment, and we the quote is signed we install the equipment.
- What education and/or training do you have that relates to your work?Our technicians have over one hundred years experience in the trade.