FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work, materials, and labor required for each project. We provide detailed written estimates so you know exactly what’s included—no hidden fees or surprise charges. Prices may vary depending on design choices, material upgrades, or unforeseen structural issues discovered during the project. We offer competitive rates, and for larger projects or returning clients, discounts may be available. All change orders are discussed and approved in writing before any additional work begins. Our goal is to deliver high-quality craftsmanship at a fair and honest price.
- What is your typical process for working with a new customer?
Our Typical Process for Working with a New Customer: At Home Pro Remodeling, we believe in clear communication and quality service from start to finish. Our process includes the following steps: Initial Consultation: We meet with the customer to discuss their vision, goals, and budget. This helps us understand the project details and expectations. Site Visit & Assessment: We visit the property to take measurements, inspect existing conditions, and identify any potential challenges before starting the work. Detailed Estimate & Proposal: We prepare a clear, itemized estimate outlining the scope of work, materials, timeline, and costs. Contract & Scheduling: Once the proposal is approved, we sign a written agreement and schedule the project start date. Project Execution: Our skilled team completes the work professionally, maintaining communication throughout the process to ensure customer satisfaction. Final Walkthrough & Approval: We conduct a final inspection with the customer to confirm that every detail meets expectations before project completion. Post-Project Support: We stand behind our work and are always available for any follow-up questions or additional services.
- What education and/or training do you have that relates to your work?
Our supervisor brings over 30 years of hands-on experience in the construction industry. Over the years, he has gained extensive knowledge in all phases of residential and commercial remodeling, including structural work, framing and finish carpentry. His decades of field experience ensure that every project is completed with expert craftsmanship, attention to detail, and full compliance with industry standards and building codes.