FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on hourly rates that run between $45-$55 per hour. A standard Thumbtack service runs between 3-5 man hours, 4-6 man hours and 6-8 man hours.
- What is your typical process for working with a new customer?
Standard practice with our clients is to discuss the scope of the work they need accomplished; the size of the property, number of rooms, bathrooms, etc and the type of cleaning desired (standard house keeping, deep cleaning, post-remodel, etc.). Once we know what the client needs we give them an estimate on the time it should take to clean their home or business. Generally the smaller jobs are bid blindly and we go off of past experience and the specifics of what a client tells us. On larger jobs we do a walk through to determine the time and staff needed to complete the work. Once we have been hired we set the schedule for their service and either invoice them at the end of the project or bill onsite.
- How did you get started doing this type of work?
We have done this type of work for a number of years on a smaller scale, primarily in the residential realm. Fairly recently we have expanded into commercial properties, including offices and restaurants.