FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At UrbanEdge Home Improvements, We pride ourselves on being competitively and openly priced. We believe in transparency. Our customers always know what they’re paying for. We also offer discounts on select services and projects, making it easier for homeowners to get quality improvements without breaking the budget.
- What is your typical process for working with a new customer?
Our process begins with a detailed consultation where we listen carefully to the customer’s needs and goals. From there, we provide a clear estimate and outline of the work, including materials, timeline, and costs. Once approved, our skilled team handles everything from preparation to final inspection, ensuring every step meets our high standards of craftsmanship. Communication is key, so we keep our clients updated throughout the project.
- What education and/or training do you have that relates to your work?
We bring decades of combined experience, formal training in construction and building sciences, and hands-on knowledge in foundation work, waterproofing, remodeling, and home improvement. Since our establishment in 2003, our team has consistently pursued industry education, safety certifications, and modern building practices to stay ahead of the curve.