FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, upfront pricing with no hidden fees. Every quote is customized based on the size and condition of the project. We also provide seasonal discounts and flexible payment options for larger repairs to make it more affordable for homeowners.
- What is your typical process for working with a new customer?
We start with a free inspection and assessment of your property to identify the root cause of the issue. Then, we provide a clear and detailed estimate outlining the best repair options. Once approved, our team schedules the work, completes it efficiently, and follows up to ensure full customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained and certified in structural foundation repair, damp proofing, and basement waterproofing systems. We stay current with the latest waterproofing technologies and safety standards through ongoing professional training and industry certifications.