FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To provide a 100% accurate quote, we need to come out for an in-home consultation or diagnostic. This ensures we assess your system, layout, and needs properly before giving a final price. Any applicable discounts or fees will be discussed during the visit so there are no surprises.
- What is your typical process for working with a new customer?
We start by scheduling you for the consultation or service you need. Then, we send one of our top team members to your home to assess the situation and take care of your HVAC needs with professionalism and care. From start to finish, we aim to make the process smooth, transparent, and focused on your comfort.
- What education and/or training do you have that relates to your work?
Our team is fully licensed, EPA certified, and trained in the latest HVAC technologies and installation practices. We undergo continuous education to stay current with industry standards, energy efficient solutions, and manufacturer specific training to ensure every job is done right the first time.