FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Fair Rates: At Sesame Locksmith, we believe in clear, upfront pricing. Whether you need a lockout service, lock rekeying, or assistance with more complex locking systems, we provide competitive and honest quotes with no hidden fees. Affordable Service for All Needs: Lockout Services: We specialize in unlocking doors quickly and safely, with pricing tailored to the type of lock. Lock Rekeying: Need to change the key that works with your existing lock? We can rekey your locks for enhanced security. Specialty Services: For high-security locks or multiple locks, we offer customized solutions at reasonable prices. What’s Included in the Price? Professional locksmith expertise. The use of high-quality tools designed to protect your locks and doors from damage. Friendly, efficient, and reliable service tailored to your specific situation. After-Hours or Emergency Service: We’re here when you need us! Emergency or after-hours services are available for a small additional fee, and we’ll always be upfront about the cost. Flexible Payment Options: We accept [insert payment methods, e.g., cash, credit/debit cards, Venmo, etc.], so paying is simple and convenient. Why Are Your Prices Competitive? As a locally-owned business, we’re committed to making professional locksmith services accessible and affordable for everyone in the community. Free Quotes Anytime: Have questions about pricing? We’re happy to provide free, no-obligation quotes tailored to your needs.
- What is your typical process for working with a new customer?
Initial Contact: When you call or text us, we’ll ask a few quick questions to understand your situation—whether you’re locked out, need a lock rekeyed, or require another service. Clear Quote: Based on the details you provide, we’ll give you a transparent, upfront quote so you know exactly what to expect. Schedule or Immediate Dispatch: For non-urgent requests, we’ll schedule a convenient time to meet you. If it’s an emergency or lockout situation, we’ll dispatch a locksmith right away and provide an estimated time of arrival. On-Site Service: When we arrive, we’ll review your situation, confirm the quoted price, and get to work. We use professional tools and techniques to ensure the job is done efficiently and without damage. Completion & Payment: Once the work is complete, we’ll test everything to ensure it’s functioning perfectly. Payment is simple—we accept [insert payment methods here]. Follow-Up (Optional): If you have questions after the service or need additional locksmith assistance in the future, we’re always here to help. We make it our priority to provide a smooth, stress-free experience from start to finish. If you’re ready to get started, call or text us today!
- What education and/or training do you have that relates to your work?
At Sesame Locksmith, our team brings years of hands-on experience and a deep commitment to quality service. Here's what you can expect when you choose us: Extensive Experience Across a Range of Locks: We’ve worked with all kinds of locks—whether it's a simple deadbolt, high-security system, or modern smart lock—our team has seen it all and knows how to handle any situation. Problem-Solving Focus: We are skilled at quickly identifying issues and using the right tools and techniques to solve them efficiently, making sure the job is done right the first time. Customer-Centered Service: Our team is dedicated to delivering clear communication and a hassle-free experience from start to finish. We’re here to provide solutions that meet your needs and give you peace of mind. Always Learning and Adapting: We stay current with the latest developments in locksmithing, including new tools and evolving security technologies, so we can offer the most effective solutions. With years of hands-on experience and a customer-first mindset, we’re confident in our ability to handle your locksmithing needs professionally and reliably.