D. A. Barnd Construction, LLC
About this pro
I first met Dennis while looking for a contractor to build a home for me. His responses were timely and his prices were very fare. He was extremely helpful and very generous with his time. When my husband and I decided to purchase an existing home instead he came out and gave the first home we were interested in a thorough inspection and saved us from purchasing a money pit. Dennis is friendly, professional and a pleasure to work with.Mar 6, 2017Verified
Best experience I've ever had with any contractor ever. Extremely good communicator, super quality workmanship and know how, will not do work that is not done properly, and gives you the best bid he possibly can, I.e., very reasonable cost. In addition to basement room remodel, Dennis did drainage work to deal with water issues in basement. Very fast and efficient, they waste no time and work very cooperatively with me the homeowner, giving me the time needed to think things through. Dennis is the perfect contractor and a great person to work with!Feb 10, 2017Verified
We are at the very beginning of a project with Barnd. We have not yet signed a contract but so far, Dennis has made the most thorough proposal and follow-up on outstanding questions.Mar 1, 2017Verified
Dennis did a kitchen remodel for us and it was a positive experience. On time, on budget, and excellent workmanship. I strongly recommend D.A. Barnd for this type of job. My kitchen looks great and they really went the extra mile ensuring that I got what I wanted.Jan 25, 2017VerifiedDennis B.'s reply
Great couple to work for! As is often the case, our initial contact was for one job that subsequently expanded to other areas. The original call was for a bathroom remodel, a gut to studs and build-back which we did in about a week. That expanded to the kitchen remodel, door replacement throughout the home including a nice craftsman entry door, and several other repair/improvement tasks. I look forward to helping them finish their remodel when they're ready. Thank you both.
Dennis completed a portion of original contract. Differences in opinions, feel that communication could have been much better and more professional. Part of my project was not completed upon termination of contract agreed upon by both parties....conflicts in scheduling. Workmanship was quality, but still left some parts that were paid for unfinished. Lots of clean-up, left my house dirty and didn't tape up things to prevent that. I personally came to my house a,couple times to wrap/protect my new fixtures, etc.Jan 23, 2017VerifiedDennis B.'s reply
Dear Prospective Clients, Please see the original review and my response there, then come back to this one. I realize this is long but there are two important sides to this and my livelihood depends on you having a clear understanding of the whole picture. Thank you.) It is unfortunate that this job didn't go as planned. Had all aspects of the job, (i.e. other subcontractors and the owner's commitment), gone as presented at bid time, we would have completed the work on time and on budget. This homeowner is either grossly unprepared to manage her project or she is practicing fraudulently deceptive contracting. A bit in the way of response (by the way, I have my facts documented). Unfortunately, in Tabitha's attempt to self-manage the project she made several very costly errors / oversights due to her inexperience and lack of understanding (which she admitted several times in tears) but still expected me to pay for those mistakes. For example, she continued to put obstacles in the way of this job going as presented and planned at bid time be it furniture, personal items, scheduling conflicts, etc. Her efforts only served to make the job more and more difficult. She refused to understand how having her personal items in the way of a whole-house remodel, let alone moving her stuff from room to room, cost me time that I had not built into the bid. We had the discussion about masking off and protection at bid time. Because the floors were going to be totally refinished she didn't see the need to protect them, so we didn't include protection in our price. Furthermore, moving and re-moving her personal items or protecting them was omitted from the price as she said she and her boyfriend would take care of it and would have it ready for us. When we arrived we began our work as we found the project rather than charge her for extra hours or for a wasted mobilization. Everything was supposed to be out of the house, PER OUR AGREEMENT, AT HER REQUEST, at bid time. I completed 85% of the contract, didn't get paid for the other 15% and I didn't do the work. She attempted to hire my employees behind my back She attempted to negotiate my prices with my employees. I will also add here that Tabitha attempted to intimidate me by having her boyfriend threaten physical violence. When that didn't have the desired effect they both changed their tone quickly and became friendly again. Lastly, communications became strained for two distinct reasons. 1) When she texted several times in the middle of the night (I leave my phone on for emergencies, be it family or business) I had to request she not do that to which she became sarcastic, and 2) due to the number of times she quoted other 'contractors' whom she continued to consult with regarding elements of my contracted work. Those contractors were decidedly not well versed in best practices or industry standards, nor were they familiar with superior state of the art products. When she insisted I perform the work as they advised, even though I proved my position several times, I refused to perform the work by her dictated means and methods because I would not warrantee it. She then pulled those portions of he work and had someone else do it robbing me of anticipated profit which I'm entitled to but haven't gone after yet. As you see, there is much more to the story than meets the eye at first.
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- What should the customer know about your pricing (e.g., discounts, fees)?Unfortunately the only standard is that I don't charge for work I don't do. Other than that, I only charge for what you get.
- What is your typical process for working with a new customer?1st contact (respond to request), email exchange or call directly if phone number is provided, schedule an appointment to review the site and discuss the project, prepare a quote and wait for a reply. If hired, we review all aspects of the contract carefully, sign the contract and schedule a start date, collect deposit. Once hired, we speak daily regarding every aspect of the project, including any negatives weather it was discovery or an error on my companies part and our plan to fix it. Upon completion, I make sure the permit is closed out, customer is happy and I collect the final check. Referrals are appreciated.
- What education and/or training do you have that relates to your work?Absolutely. All trade and product publications as well as industry trends, standards and codes. Member of local and national builder's associations. Networking, etc.