Introduction: You want someone to keep your audience engaged, laughing, and learning. I love to add humor, participation and education in every presentation. I will customize my speech to your audience.
As a Certified Complaint Free Trainer, having been trained and certified by the founder, Will Bowen, #1 Best Selling International Author and World Authority on Complaining. If you want the same great presentation that Will Bowen gives, but without the celebrity price tag - then I'm your speaker! I often fill in for Will Bowen when a client's budget cannot accommodate a speaker of his caliber.
TOPIC: Complaint Free Business
Complaining is costing your business money!
78% of employees report wasting 4.5 hours every week listening to coworkers complain. Not only that, 1 out of every 10 employees quit their job due complaining coworkers. When businesses talk about employee retention, complaining plays a huge role.
Complaining keeps employees focused on the problem instead of working towards solutions. It also has the potential to create a toxic work environment. I bet you can think of at least ONE coworker right now that is a chronic complainer who can find a problem with every solution!
Learn:
What’s wrong with complaining? (Chronic complaining’s destructive effects on health, relationships, and success)
What is (and isn’t) a complaint? (This will surprise and shock you)
The 5 reasons people complain (Remembered by the acronym G.R.I.P.E.)
How to get other people, and ourselves to stop complaining (Yes, it’s possible)
Positive leadership in a negative world (Building the best business you can with the resources you have)
Everyone will leave inspired, mindful of their own complaints, and motivated to approach complaining customers and co-workers with new, simple and effective strategies.
To help keep everyone accountable, they will also be introduced to the 21 Day Complaint Free Challenge. This will last long after your conference is over and everyone will start to see changes in both their personal and professional lives!
Could your audience benefit from becoming complaint free?
