FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple. We will provide a free estimate with a flat fee. Once the customer accepts that estimate, we will not go over that price. In an unforeseen circumstance, we will talk with the customer, discuss the issue and any additional charges and have them sign a change order before continuing. No surprises.
- What is your typical process for working with a new customer?
Our customers contact us to arrange an appointment with one our craftsman to get a free estimate. Our craftsman calls the night before to confirm, once on site the conversation is collaborative and at the end we will supply a free 'flat' rate estimate. Once the customer accepts they call and set up an appointment for the work to be done.
- What types of customers have you worked with?
Drywall repairs and installation, trim work, deck repairs and building, screen porches