FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually a quote is prepared with a set fee for projects. Every project is different and every customer is different and so our pricing is different for each project. We don't want to charge someone for something they don't need so we analyze each customers needs and goals and what we can do to help them achieve those goals. We then price the job based on what is needed and that way there is no hidden costs or confusion as to what the final cost will be.
- What is your typical process for working with a new customer?
We ask many questions to define what customer or potential customer seeks. If we can not assist them, we notify them. We also perform a detailed analysis of customers marketing and determine what is working and define areas of improvement.
- What education and/or training do you have that relates to your work?
Seminars and latest industry conventions and trade shows are mandatory to stay proficient and up to date.