FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and designed to suit a wide range of budgets whether you're a small business or a growing brand. We offer package-based pricing with no hidden fees, and often provide limited-time discounts for startups or bundled services. Every package includes unlimited revisions and 100% design ownership. Need something custom? We’re happy to tailor a quote based on your specific goals.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your business, target audience, and design preferences. Once we gather the essentials, we move into the concept phase, where our team creates multiple logo or design options based on your input. You'll receive initial concepts within 48 to 72 hours, followed by revisions based on your feedback. Once finalized, we deliver all source files and formats for your complete use. Communication is clear, prompt, and client-centered at every step.
- What education and/or training do you have that relates to your work?
Our team includes designers with professional certifications in Graphic Design, Branding, and UI/UX Design, as well as real-world experience from design agencies and freelance studios. We stay up to date with the latest tools, trends, and branding strategies to ensure every client receives work that’s not only creative — but also impactful and relevant.