FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. Every project is evaluated individually to ensure you only pay for the services you need. We provide free estimates, offer bundled service discounts for multiple projects, and never add hidden fees. Quality and fairness are always our priorities.
- What is your typical process for working with a new customer?
We start with a short consultation to understand your needs, goals, and budget. From there, we create a customized plan that outlines the recommended services, estimated time, and total cost. Once approved, we handle everything from scheduling to completion, keeping you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team combines over 25 years of professional experience with strong technical education. The owner holds a degree in Network and IT Administration and is currently pursuing a Bachelor’s in Software Design and Computer Science. This background allows KustomCore Solutions to bridge the gap between hands-on service and modern technology ensuring that every project is completed with precision, reliability, and forward-thinking expertise.