Q. What is your typical process for working with a new customer?
A. I like to meet my customers face to face. It's more formal and sincere. Anyone can talk on the phone or send an email.
Q. What education and/or training do you have that relates to your work?
A. I have lead safe license, state license and continues training. Also a member of Angies List
Q. Do you have a standard pricing system for your service? If so, please share the details here.
A. It all depends. Most of the time I would like to see the job, but with a few questions answered I can give a rough estimate.
Q. How did you get started doing this type of work?
A. About 15 years ago I was asked by a friend if I wanted to work with him.
I saw yes and started building houses with 4 amazing guys to work with. When the housing market collapsed, he had to shut his doors so I started working for exterior remodel companies installing replacement windows and doors. After a few years of that, I decided it was time for me to venture on my own.
Q. What types of customers have you worked with?
A. I have worked with and for all customers, young and old and all races. Anything from a drywall patch to new siding, soffit,fascia, gutters, door windows and cut in a bay window.
Q. Describe a recent project you are fond of. How long did it take?
A. I recently did a complete exterior remodel job. Siding, soffit, fascia, doors windows and gutters. It took 3.5 weeks but it was a great job.
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. With the Internet literally at the palm of your hand, make sure to do enough research on the product and installers.
The lowest bid 99% of the time is the wrong one to go with.
With technology today, everyone should be able to take a credit card. There may be a small fee for credit card payment.
Q. What questions should customers think through before talking to professionals about their project?
A. Did I do enough research on the product and the workers/installers?
Do I go with the lowest bid?
Do they take credit cards?
Can I call references?