Big City Limousine
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Scheduling
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Introduction: We offer a full range of limousine services including:
-Weddings
-Night Out's
-Bachelor and Bachelorette Parties
-Sporting Events
-Graduations
-Prom and School Dances
-Business and Corporate Events
-All occasions
We also provide:
-15 & 20 Passenger Limostyle Bus
-8 & 10 Passenger Stretch Limousine
-6 Passenger Executive Limousines
-3 Passenger Airport and Bar and Club Sedan Limousines
Payment methods
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Reviews
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Emily M.
Aug 27, 2015
My husband got a limo for me and 7 friends for my 30th birthday. The limo was 30 minutes late to pick us up. When we were 10 minutes away from our destination, we heard a loud noise and the back of the limo dropped and started scraping on the road. The driver pulled over because he thought one of the tires blew out. The tires were fine so he called the owner, Joe who told him to keep driving. As the driver started down the road again, smoke and exhaust started coming rapidly into the limo. We told him to pull over immediately and we all got out of the limo. We were on the side of the road waiting for almost two hours. Finally, the owner Joe showed up with a second limo. Joe told us all to get into the second limo. We did. As the driver was putting the 2nd limo in reverse to continue driving us to our destination, the 2nd limo broke down as well. The group of 8 of us got out immediately. The driver got out with a battery pack and jumper cables. The owner, Joe popped the hood and said, "A wire came loose". At this point, we walked up to Joe and told him that we would want a full refund. Joe said we would get our money back. All 7 other women who were with me were witness to this. Unfortunately, we had missed all of the birthday plans because we spent most of the day on the side of the highway. When we called to about the refund, the owner Joe refused to give any money back. He was extremely rude and disrespectful. Bottom line: We did not receive the services we paid for. The limo was 30 minutes late for pick up, broke down TWICE, causing us to miss all of the birthday plans. To top that all off, when we filed a BBB complaint and wrote bad reviews (on review sites!), Joe called the Waukesha County Sherriff Department claiming harassment, extortion and cyber-bullying. My husband told the sheriff our side of the story...interesting how nothing came of the call. I sure wish Joe would just do the right thing and refund us the $300 that is rightfully owed to us! I am currently seeking legal advice.