FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, Upfront Pricing We provide clear, upfront pricing with no hidden fees—what we quote is what you pay. The price will only change if you choose to modify the scope of work. We don't charge by time and materials, so you’ll never be surprised by unexpected costs.
- What is your typical process for working with a new customer?
We start by sending a background-checked technician to your home to assess your specific needs. During the visit, we evaluate the situation and identify the best solutions. After the assessment, we’ll walk you through several customized options so you can choose what works best for you. Once you’ve made your decision, we get started on your project right away—no delays, no surprises.
- What education and/or training do you have that relates to your work?
Our team members undergo ongoing training as a requirement to remain part of our organization. In addition to internal training, they also complete courses through state-recognized third-party programs in Wisconsin to ensure they stay sharp, up to date, and fully qualified.