FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe great social media marketing should be accessible to businesses of all sizes. That's why we offer flexible options, whether you're looking for a fully managed experience or tools to support your own marketing efforts. Our Concierge social media management starts at $299 per month with no hidden fees. Every business has different goals, so we'll recommend a solution based on your needs rather than trying to sell you services you don't need.
- What is your typical process for working with a new customer?
We start by learning about your business, your audience, and your goals, as well as running an audit on your existing social accounts. From there, we develop a content strategy tailored to your brand and create a plan for consistent posting and growth. Once everything is approved, our team handles the day-to-day management, including content creation, scheduling, publishing, and ongoing optimization. We also provide regular communication so you always know how your social media is performing.
- What education and/or training do you have that relates to your work?
Our team brings together experience in digital marketing, branding, content strategy, graphic design, video production, copywriting, and social media management. We stay current with platform updates, content trends, and evolving best practices to ensure our clients' social media remains effective in a constantly changing landscape.