FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we need to know the number of windows, the interior and exterior color you would want whether there are grids,, and whether you would like double or triple pane thickness. These factors determine the price. With these variables you will receive a quote in 5 minutes and the process is done!
- What is your typical process for working with a new customer?
email or give me a call let me know what type of job you need to be done. By taking a quick photo and sending it to me I can get a better idea of the type of windows or patio door you have. Once I've received the information I will get back with you in 5 minutes with a quote on the job. If you are satisfied with the quote just sign the form and an installer will be out within the next few weeks to measure and order your windows. That's it! Done! And until you are completely satisfied with your new windows you are not to pay anything.
- What education and/or training do you have that relates to your work?
Over the past 15 years I have watched and been instrumental in learning the business from my son in law who is the owner of the zenwindows usa franchise. I am so impressed with the quality of work and the excellent energy efficient windows that I was sold as first a customer and then decided that Ioved the process of working with zen so much that I wanted to be a part of the business.