FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We start with a $90 service call fee. Then after that, we charge $150 per hour. If it's a smaller job, we'd be happy to apply some sort of discount for the customer.
- What is your typical process for working with a new customer?
First, we come and assess the problem by performing a thorough diagnosis. After that, we then explain to the customer so they know exactly what the problem is. We discuss different options and generally let them know roughly how much it will cost. Then, it's up to the customer whether or not they would like to go ahead with the repair. Most of the time we will be able to fix the problem on the spot!
- What education and/or training do you have that relates to your work?
We have been in the HVAC and appliance repair business for years! Fully licensed, trained and insured.