FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is to partner with local businesses to offer affordable custom software solutions. We find that we are typically 50% cheaper than our local competition. We are able to do this because we go to great effort to minimize our overhead. We keep our pricing and payment structure flexible and we are willing to work with any budget and on any project to help create the perfect software solution for your business.
- What is your typical process for working with a new customer?
While nothing is typical about developing custom business software, we follow this process with most of our customers: 1. Understand Your Business: We sit down and meet with you to discuss your needs, understand your process and discuss your budget. Based on this conversation we provide a high-level scope of work and the price of developing your custom business solution. 2. Determine Scope of Work: If you decide you want to move forward, a detailed scope of work along with a contract will be provided. Once we have agreed on the cost, the scope of work and get a signed contract and the 30% deposit. 3. Planning & Design: With the scope of work and contract signed the planning phase of the development timeline begins. Skapa Development will provide wireframes (these are rough sketches of the software) to give you an idea of what each page of the web application will look like with all the detail. These will be approved by you before any development starts on your software. 4. Software Development: With the wireframes completed, the planning phase is complete and Skapa Development gets started on the fun part, the development of your software solution. Depending on the size of your project, development times can vary but typically we complete development between 30 and 60 days from the time planning phase is completed. 5. Beta Testing: The fifth and final step in the process is beta testing. We provide the software for you to test using situational business cases to put the software to the test. This process is a back-and-forth between us and your team, as you provide feedback we implement the changes and re-test until both parties are happy with the software. We typically schedule 30-days for this process but usually, this step is faster than 30 days we give. Once you are ready to implement the software you provide a Letter of Acceptance which confirms that you are accepting the software and the final 70% is paid to Skapa Development. 6. Implement The Software: Start using your software and start seeing major savings, improved reporting and happier customers.
- What education and/or training do you have that relates to your work?
Our staff has a formal education from the state's top education programs in addition to years of practical work experience in software development.