iTouch Repair

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Computer issue

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Desktop or laptop

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Introduction: We are one of the fastest growing experienced Smartphone/PC Repair Shops in the DMV area. We specialize on iPhone, Samsung Galaxy LCD Screen, Glass Replacement, as well as Water Damage Treatment, Charging & Power Issues. We have 5 convenient locations. Our goal is to provide an outstanding customer service experience. Thanks for visiting us! We love to see our customers satisfied faces after we fix their devices!

Overview

Hired 88 times

Background checked

10 employees

20 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

48 photos

IPHONE 12 screen repair
Phone or Tablet Repair
Android Phone Repair
Phone or Tablet Repair

Specialties

Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

59 reviews

5

85%

4

7%

3

3%

2

0%

1

5%

Read reviews that mention:

Brandon H.

Nov 29, 2021

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Hired on Thumbtack

Pleasant experience with these guys. They reached out to me via a Thumbtack inquiry (the only shop to respond.) They communicated well as they kept me informed that they were looking for the correct part for my PC. Then they called me to give me options on which one to order, timeframe for repair, etc. The part arrived ahead of schedule, they called to arrange the repair, they came to my home to pick up the computer, then delivered it the next day. Shortly after they delivered the PC and gave me a few minutes to test it, they called to finalize the payment and explained that there's a 90-day warranty on their work. I'm a week out from the repair and things are working fine. I would use them again!!

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair

Frida C.

Apr 4, 2023

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Hired on Thumbtack

Their pick up/ drop off service made the service quick and convenient! Would definitely use their service again in the future.

Details: Other Galaxy phone • Broken or cracked screen • At the pro’s location

iTouch Repair's reply

🥰Thank you! We love what we do and the results that come with our work: Your satisfaction!

Phone or Tablet Repair

May R.

Jun 17, 2022

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Hired on Thumbtack

I requested to have a glass screen protector replacement for my iPad Mini 4. The iTouch Repair store was one of the independent booths within the Thift store. My job included removal of the cracked screen protector, cleaning of any residual glass, and installation of a new screen protector (I provided). While my job was being done (1 Hour), I chose to walk and shop around the Thrift store. It was very convenient. The replacement was well done, it's survived my toddler so far. Thank you!

Details: iPad mini • Broken or cracked screen • At the pro’s location

Phone or Tablet Repair

Alissa M.

Feb 12, 2022

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Hired on Thumbtack

This team of folks were very responsive. They handled my daughter‘s iPad repair wonderfully. She is very pleased as well. Great job iTouch repair!!😊

Details: iPad • Broken or cracked screen • At the pro’s location

iTouch Repair's reply

❤ Thank you so much! We love what we do and this type of review makes us do it even better.

Phone or Tablet Repair

Kat L.

Apr 26, 2021

·

Hired on Thumbtack

Great team! Great communication from iTouch Repair. Nobody was able to match or beat their prices. Great quality work and super friendly. Will definitely recommend.

Details: iPhone X • Broken or cracked screen • At the pro’s location

Phone or Tablet Repair

Credentials

Background Check

Rafael Cabrera

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Very competitive price. We offer Lifetime Warranty and Price Match with any local business.
What is your typical process for working with a new customer?
We setup a customer profile, online portal to access real time and check the status of their repairs, book an appointment, approve estimate and make payments thru our iTouch Repair Portal.
What education and/or training do you have that relates to your work?
Personally I have trained in one of the most well known cell phone repair training centers in Las Vegas. In addition to obteining a Master in Microsoldering Certification. Also, all our technicians are trained in-house and most importantly, we are constantly training and developing new techniques to repair all your devices. Always keeping up-to-date with the technology.

iTouch Repair

FAQs

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