About this pro
8 years in business
2 hires on Thumbtack
This company is tops from start to finish, everything went smooth as silk. Micah starts you off with a great attitude and is very responsive. Along with a pleasent demeanor makes dealing with their company a pleasure. Then as the work goes, Aaron was very prompt and thorough. Also responsive and took the time to do a pre appointment consultation of what i needed and wanted. He was also pleasent to deal with and had a good attitude. Even kept calm when a problem arose that he quickly figured out. Very helpful. The price was a good value. I would highly recommend them for any of your electrical needs! Thanks to all at SCW.Jun 27, 2018Verified
SCW did a fantastic job mounting my TV. 17 minutes after receiving their quote I contacted them directly. Micah answered the call and was not only pleasant and professional but was also able to understand the tight timeframe that I needed to get this done in. She was able to get her techs schedule to be at my house in the same day. In addition to the wonderful service I received from Micah, their technicians were equally great. They showed up on time and we're ready to get the job done. The tv turned out exactly how I wanted it and I couldn't be happier. Thanks to all!Oct 2, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We do offer discounts based on quantity needed. The discount is solely for equipment purchased. We would be happy to discuss the details with you.
- What is your typical process for working with a new customer?Tell us a little bit about your security camera needs and one of our professional techs will come out to your site for a complimentary site survey. Following your site survey, you'll receive a comprehensive quote including our equipment recommendations and custom installation services. Our systems are backed up with our three year warranty and free tech support for the life of the product. Installation includes all cables, brackets, mounting hardware, and materials, a 1 year warranty on the installation work, training on the NVR software, and remote viewing set up on up to two phones or tablets and one computer (assuming your ISP can support remote viewing).
- What education and/or training do you have that relates to your work?SCW Security has a licensed electrician on staff. Our technician also completed the Burglar and Alarm License test with the states of North Carolina. The tech support staff all have networking and product knowledge through our in house training program.
|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|