|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
About this pro
16 years in business
22 hires on Thumbtack
Came out for a free estimate as promised. A number was given by the pro but later on they changed their mind and decided they will need to charge more to make the job more “feasible”. Bait and switching? Perhaps another more feasible project came up and decided to abandon mine? No idea but would not consider hiring in the future.Nov 18, 2018VerifiedJoshua N.'s reply
Custom Electrical Services prides itself in providing quality services for an affordable price. James Lin did not accept our initial bid on Thumbtack. I attempted to work with him on pricing and visited his residence at no cost. After finding out the material would cost more due to a shallow ceiling I gave James another bid. He declined. Instead of moving on he decided it would be a good idea to slander our company out of spite since I wouldn't do the job for a loss. James Lin was never a customer of Custom Electrical Services. I would be happy to discuss this review and the details with anyone who has a concern.
Responsive, thorough, up front, accurate, and professional. Brandon and James were excellent. I have zero reservations about calling Custom Electrical the next time I run into an issue at my home.Sep 11, 2018Verified
We had a great experience with Custom Electrical. They came out when they said they would, were very friendly and extremely knowledgeable. We had a confusing electrical issue and figured it out and they took care of it. Would highly recommend themJun 17, 2017Verified
Fast, efficient and respectful. Thanks!Oct 14, 2018Verified
Nice qorkOct 10, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Custom Electrical Services understands that many other contractors will provide a very low initial cost and then hit the customer with expensive change orders throughout the project. We do our best to give you the realistic number up front so that you know how much your project is going to cost from the start. Our estimating process is top-notch and provides a detailed description of each item we are installing. It also includes a one year warranty on labor. The cost is all inclusive, meaning it covers labor and parts.
- What is your typical process for working with a new customer?Custom Electrical enjoys to meet new clients in person and we prefer to walk each an every project before we provide an estimate. We feel that it's important to know our client and for our clients to understand why they should do business with us.
- What education and/or training do you have that relates to your work?Each and every one of our electricians have safety training and are licensed to perform electrical work in Washington State.