FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Discount Code: TT0339 *Please note that a $12 service fee has been added into the quoted price.*
- What is your typical process for working with a new customer?
Our goal at Oxi Fresh of Central Oregon is to earn life long customers. For new customers we take extra time before our walk-through to explain our revolutionary cleaning system and answer any questions the customer may have. Next, we review the work order and conduct the pre-cleaning walk through with the customer and ask the customer if they have any specific concerns about their carpet or upholstery. Once we understand the scope of work and the customers concerns, we get to work.
- What education and/or training do you have that relates to your work?
Oxi Fresh Carpet Cleaning provides top-of-the-industry level training for all of its Technicians and Customer Service Representatives.