FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our team at Pipeworx By Minx prides ourselves on fair pricing and free on-site estimates. Discounts: Indoor & Outdoor Maintenance Sewer Cleaning Program: It’s time to think of what is in your sewers & drains. If you have a tree out front, children at home, or tenants occupying your property, you never know what is going in and getting stuck in your sewer & drains! So schedule routine sewer cleaning every 6 months to ensure your peace of mind. For $400* Pipeworx By Minx will come out and snake your indoor & outdoor sewer drains twice a year! *$250 to be paid upon first visit, and $150 to be paid at 6 month follow-up with a total savings of $100.
- What is your typical process for working with a new customer?
We start out by having a conversation via phone, text, or email to find out the type of job that is needed. Dependent on the situation we will schedule either a free estimate for our licensed professionals to come out and assess the situation and/or a day for the work to be done. Customers will receive a written estimate by email or mail. Work will be scheduled in a time that works for the client. Finally, a follow-up phone call to see how everything went. We do offer 24/7 emergency services. We recommend you call in the case of an emergency.
- What education and/or training do you have that relates to your work?
Licensed Master Plumber