Adam's Pest Solutions
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Scheduling
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Adam's Pest Solutions offer true solutions to all of your pest needs, whether it be pest control, termite control, moisture in the crawlspace, bats or other wildlife. We are professional, dependable, honest and experts in what we do.
We enjoy identifying the cause of problems that others may have been missed, and solving problems others can't. We love saving our customers thousands by discovering & addressing problems before they become major issues or repairs.
Overview
8 employees
11 years in business
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Reviews
Great 4.8
10 reviews
5
90%
4
0%
3
10%
2
0%
1
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Thumbtack Customer
Mar 15, 2016
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From Google
From Google
As a new homeowner in Springdale Estates, we discovered that we had some unwanted tenants in our home. Adam came highly recommended by our realtor and we were able to schedule an inspection rather quickly. Adam was very thorough and highlighted some problem areas that were previously missed. He even offered suggestions for prevention in other areas as well. He offered reasonable solutions and returned within a matter of days to begin treatment. We have not had a problem since and Adam has been out several times to replace the vents in our crawl space, working diligently on a job that has proved to be more of a challenge than he originally thought. He has been very forthright and kept us updated as to the progress in a very timely manner. He is a consummate professional and very reasonably priced. Would highly recommend him for all your pest control needs.
Thumbtack Customer
Sep 14, 2016
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From Google
From Google
In a word...outstanding. With all of the nice things I'm going to say, you'll think we got a discount for posting a Google review. Nope...just a very appreciative home owner who thought service and quality like this was long gone. Adam Song was thorough, knowledgeable, on time for every appointment. Treated us with respect and courtesy. Extremely trustworthy. I can't tell you the last time I dealt with someone who has impressed me more with work ethic, honesty, and attention to detail. Adam and his employee, John, were fantastic in how they dealt with our termite issues and what they did to correct them. Pricing was fair and I the quality of their work was exceptional. Truly could not be more satisfied.
Thumbtack Customer
Sep 15, 2016
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From Google
From Google
Adam is the best and would highly recommend him to anyone!After buying a house I called Adam's for an evaluation to get a monthly spray service. During his pest inspection, he discovered we had some bats nesting deep in the attic. Our home inspector and pest inspector didn't even catch it. Turns out Adam is uniquely certified with NC wildlife and is licensed to handle bats and other wildlife removals.He was very reasonably priced, showed great expertise and knowledge in my situation, and was ultimately able to get the job done, including doing everything we could to prevent they return of our little friends. We were quite satisfied and have been using them for our monthly spray service as well. Good, honest, hard-working people are hard to come by these days.
Thumbtack Customer
Nov 14, 2016
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From Google
From Google
Halfway through my contract, I changed my phone number, and forgot to update my number with Adams. By the time I remembered, the contract had expired and I had missed the last 2 of 4 quarterly visits/sprays. When I called to inquire about the status of my contract, they informed me that they had tried to contact me, but that the number had changed. No letter. No visit. When I requested one last treatment to make up for the two missed visits, they only offered to write up a new contract, and later agreed to a final treatment. They then ignored a few follow-up calls I'd made in response to their offer to make one last visit on the expired contract. Very poor customer service, dishonest, and dishonorable.
Thumbtack Customer
Aug 19, 2018
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From Google
From Google
UPDATE August 2018: When our home was eventually serviced by Adam's Pest Solution, it seemed to be effective. We have not had any more issues with ants, and it has been about a month since the treatment. In the future, I would cautiously recommend this company, despite my initially poor experience as described below.I am planning to update this review once our home is actually serviced by this company, but thus far I am thoroughly unimpressed and frustrated by the customer service/scheduling experience. I understand it is the busy season for pest control, but after the initial property inspection on June 27, I waited TEN DAYS for a treatment scheduling call that never came...meanwhile our kitchen is overrun with ants we're spending our own money to (unsuccessfully) keep at bay. After I call the company, the scheduler tells me she's been waiting to call us because "the schedule is full"........ (maybe if she'd called sometime before 10 days passed we could've gotten an earlier appointment!!) Now we'll be getting serviced July 20 -- almost a month after the initial inspection -- if the ants haven't gotten us first. And I will happily update this review at that time.
Adam's Pest Solutions's reply
Lauren, we are sorry to read of any frustration that may have occurred between our initial inspection and our last visit. This is a case of us having to work through your property management company, and that caused some issues with timing as we needed to wait for their approval and go-ahead. After we received approval to do the job, we called your roommate, the official contact we had on file, to schedule in an effort to get you a tech as soon as possible. We understand how difficult it is to be living with these pests and we are glad that we were able to complete the job. If there are any further concerns you would like to discuss, please reach out to us at contact@ineedtobepestfree.com.