FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Discount Code: TT0254 *Please note that there will be a $12 service fee for each service*
- What is your typical process for working with a new customer?
Our goal at Oxi Fresh of Central Carolina is earn customers for life! For a new customer at our first visit, we love to take a little extra time up front to explain our revolutionary cleaning system, and answer any questions the customer may have. Next, we review the work order and conduct a pre-cleaning walk where we really listen to the customer explain any specific concerns they may have about their carpet, tile or upholstery. Once we understand the customer's concerns and the scope of work for that visit, we get straight to work.
- What types of customers have you worked with?
We love to serve all types of customers, and have recently worked with Residential Home Owners, Renters, Medical Facilities, Universities, Real Estate Developers, Builders, Property Managers, Retirement Facilities, Churches, Realtors, and Commercial Office Buildings.