VAVA Graphics & Photography

Charlotte, NC

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About this pro

How does your business stand out?

VAVA Graphics is a unique family oriented graphic design & photography company based out of Charlotte NC. For over 8 years we have been helping serving the Carolinas with photography and design. Our unique designs and innovative photography create the perfect memories and pieces custom to our clients’ needs. Using a one of a kind marketing business model we are able to make almost any project affordable based on our clients’ budget. We offer competitive pricing and unprecedented service.

What do you enjoy about the work you do?

Our values surround helping others. We love to see the reaction of our clients when their ideas, memories, and moments are brought to life, and they have a design or photograph they can cherish forever. We love the interaction we have with customers and not only helping them meet their needs, but also taking interest in their lives, family, ideas on life as well. We are a family and believe that our customers should be treated as such. Bringing out joy, and reducing stress is what keeps us going. We cant wait to meet new people and help them create something beautiful.

Location

Charlotte, NC 28226

Background check

Complete

Years in business

9

Number of employees

6

Times hired on Thumbtack

3

Reviews

7 Reviews
  • Kim Z. Apr 28, 2017
    New website
    Great experience with Tristan at VAVA Graphics. Always available and extremely helpful. Our website looks great!
  • Marc Z. Feb 6, 2017
    Social Media Marketing
    Verified Review
    Top notch SMM
    Working with Tristan has been great so far. He is knowledgeable and very professional. I'm happy to be working with him and I'm confident that my business will benefit from everything that he's doing.
  • Karen B. Feb 3, 2017
    Social Media Marketing
    Verified Review
    VAVA really helps!
    Listens and helps me understand. Focused on my needs.
  • Anne S. Jan 12, 2017
    Exceptional Design Company
    I could not have been more pleased with my experience with VAVA Graphics. I selected this company based on their comment that "no project was too small." For five years, I had worked on a four generational family cookbook and genealogy, and wanted a 'stunning' hard cover to present to my family. Though it was a relatively small project, the company treated me as though this was an important (and interesting) project, and one to which they gave excellent personal attention and expertise. They were timely, efficient, professional ... and affordable. I could not have been more pleased with the outcome! AJS
  • Logan B. Nov 8, 2016
    Graphic Design
    Verified Review
    Great choice!!
    Most punctual company I've worked with!
  • Daniel B. Oct 4, 2016
    TBP Bar & Grille Highly Recommends VAVA Graphics
    Tristan at VAVA graphics was phenomenal. We had an idea for our company logo and Tristan brought it to life after listening to us carefully. It was easy to communicate with him and he delivered our logo better than we imagined. We will be using Tristan and VAVA for all of our future graphic design needs.
  • Jill D. Oct 3, 2016
    Autumn Outdoor Photographs
    I had the privilege of working with the VAVA Graphics and Photography team when the business was just beginning to expand two years ago. Even in its infancy, the personnel from this company were extremely professional. When I was having Fall outdoor photographs taken, you could tell that the team had a vision of what would create the optimal photos. They identified the appropriate lighting and backdrops and would direct me accordingly. However, the team members also allowed me the freedom to have input and provide suggestions. In so doing, the VAVA photographer was able to capture beautiful pictures that surpassed my expectations.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Although we have a standard pricing system for our services, we focus more on the customers budget. We believe everyone deserves the change to have their ideas and memories brought to life. We will work hard to make sure we can meet your expectations and your budget. If you would like to view our pricing sheet feel free to request a copy.
What is your typical process for working with a new customer?
We are very excited to help new customers receive the service they are looking for. We believe that a face to face appointment is very important so we are able to find out exactly what their interests, ideas, and values are. Of course our estimates and appointments are free of charge. We look forward to working with you soon.
What education and/or training do you have that relates to your work?
Education is very important to us. We constantly push ourselves to be better. We have over 4 years in customer service and leadership training through programs offered. Everyone who works with us has at least a BA in communications, photography, or graphic design. Independent study courses are provided to our staff so they can continue to master their craft and provide excellent service to our customers.
What types of customers have you worked with?
We have worked with an arrange of customers. From pro athletes to pet and object photography. Some of our larger clients are Remax, NCAA, Gardner-Webb University, CMS, and Berkshire Hathaway.
What advice would you give a customer looking to hire a provider in your area of work?
We strongly suggest doing tons of research on finding the right service provider for you. We pride ourselves in being one of the best, however there may be services out there that tailor more to you and your ideas and our main focus is finding you the right service, even if it isn't us.
What questions should customers think through before talking to professionals about their project?
There are many questions that you can ask to find the best option for you. But here are a few important ones that will help. 1.) Are you wanting more affordability, or more quality? Lots of companies offer cheap services, but how is the quality of their work? We work hard to find the right balance while still offering high quality service. 2.) Always ask if your ideas are priority. Your design or photography should be a reflection of the company working for you, but more importantly it should have a reflection of you as well. Ask if your input to designs and photos will be implemented by the designer and photographer, even if its mid process.