VAVA Graphics & Photography

5.0
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(7)
5.0
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7 reviews
5
100%
4
0%
3
0%
2
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1
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  • Kim Z.

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    Great experience with Tristan at VAVA Graphics. Always available and extremely helpful. Our website looks great!

    Apr 28, 2017
  • Marc Z.

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    Working with Tristan has been great so far. He is knowledgeable and very professional. I'm happy to be working with him and I'm confident that my business will benefit from everything that he's doing.

    Feb 6, 2017Verified

About this pro

We are a family oriented marketing, design, and photography company dedicated to helping small businesses, charities, and families in the Carolinas'. We work closely with each client to get clarity on their wants and needs and to provide the best customer service possible. We fell in love with Charlotte in 2012 and have made it our goal to make it a more profitable, beautiful, and compelling place to live and succeed. We recognize that our clients are our bread and butter and we make sure we can meet their needs in any way possible! Our values surround helping others. We love to see the reaction of our clients when their ideas, memories, and moments are brought to life, and they have a design or photograph they can cherish forever. We love the interaction we have with customers and not only helping them meet their needs, but also taking interest in their lives, family, ideas on life as well. We are a family and believe that our customers should be treated as such. Bringing out joy, and reducing stress is what keeps us going. We cant wait to meet new people and help them create something beautiful.

Years in business

10

Times hired on Thumbtack

3

Number of employees

6

Background check

Completed
Show more

Photos and Videos

26 photos and 4 videos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Although we have a standard pricing system for our services, we focus more on the customers budget. We believe everyone deserves the chance to have their ideas and memories brought to life. We will work hard to make sure we can meet your expectations and your budget. We provide free unlimited consultations to make sure we are the perfect fit for you before making a decision.
    • What is your typical process for working with a new customer?
      We are very excited to help new customers receive the service they are looking for. We believe that a face to face appointment is very important so we are able to find out exactly what their interests, ideas, and values are. From there we focus on their timeline and what their design style is. Then we make the magic happen!
    • What education and/or training do you have that relates to your work?
      Education is very important to us. We constantly push ourselves to be better. We have over 5 years in customer service and leadership training through programs offered. Everyone who works with us has at least a BA in communications, photography, or graphic design. Independent study courses are provided to our staff so they can continue to master their craft and provide excellent service to our customers.

    Business hours

    Eastern Time Zone
    Sunday9:00 a.m. to 9:00 p.m.
    Monday9:00 a.m. to 9:00 p.m.
    Tuesday9:00 a.m. to 9:00 p.m.
    Wednesday9:00 a.m. to 9:00 p.m.
    Thursday9:00 a.m. to 9:00 p.m.
    Friday9:00 a.m. to 9:00 p.m.
    Saturday9:00 a.m. to 9:00 p.m.
    Coverage Area for VAVA Graphics & Photography is about 50+ miles of Charlotte, NC.