CitruSolution Carpet, Rug & Upholstery Cleaning
About this pro
8 years in business
Mike and his staff provide a valuable and professional service. I've used CitruSolution (Mike) since 2010. I have a large home and they have cleaned 6 bedrooms/closets, hallways, the basement, Persian rugs, and recently a sofa. My home always smells so fresh after this is done. I have an old dog who is having accidents - they get rid of the stain and smell. I highly recommend Mike and his team. Put them on a regular schedule!Jan 5, 2017
I have five children and lived in a rental for two years. I wanted my deposit back and was afraid of the condition of the carpet in the play room. Mike did such an amazing job that the property management company asked me "are you sure you lived in the home with five kids for two years? The carpet looks better than when you moved in"!Jan 5, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?Typically "$30-$40-$50" -- $30 Hall, $40 Room, and $50 Staircase, but I give a 5% discount for jobs over $150, and a 10% discount for jobs over $300.
- What is your typical process for working with a new customer?I like to talk with my new customers before we clean, in order to give an accurate quote. Carpet cleaning isn't rocket science, but a few questions will set the right expectation.
- What education and/or training do you have that relates to your work?I've been in the carpet cleaning business for over 7 years and I've personally cleaned or helped my technicians clean 1,000's of homes. It really keeps me in shape!