FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes! We make all the prices CLEAR! There are no hidden fees and we expose our pricing packages table on our website! Check it out!
- What is your typical process for working with a new customer?
1. Requirements: either through internet or in person, I gather customer's requirements in order to provide the best options for their project. After everything is explained and all questions are asked, the customer and I sign a contract which legally binds our companies to work together on the project. 2. Development: as stated in our contract, our team of designers & developers will implement the first draft of the project. A review is expected from our customer and then we prepare for the final version. Quality control, attention to details and the best user experience is our goal! 3. Go Live: once approved, the project will go live, meaning it will be made available to the public as well. The customer pays the reminder of their invoice and the contract is signed off. 4. Maintenance: we offer free maintenance with every project. We teach the customer how to work themselves on their product and/or provide ongoing administration based on customer's needs.
- What education and/or training do you have that relates to your work?
I'm a Computer Engineer graduated from USC. I have web design and development experience as well as computer, MAC, server and IT Consulting experience. I run my business in the Charlotte NC metro area and surroundings as well as conducting not only local but international web design & development.