FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard fees: personal injury/car accident (33 1/3% of any settlement obtained; 40% if lawsuit filed), workers' compensation/job injuries (25% of any settlement or award obtained). Our fee is 'contengent' upon helping you recover money in your case. We receive no compensation if there is no recovery in your case (if you don't get money, we don't get money). We do not charge fees or take a portion of any money owed you because your car/vehicle is a total loss (car destroyed in auto claim) or for the cost of fixing your car. We do charge reduced fee of 20% if we assist you in recovering money for 'diminished value' of your auto (example: a relatively new car is damaged in an auto accident and repaired, the value of that vehicle may be 'diminished'/reduced if resold in the future because it was damaged in an auto accident - we often assist our clients in getting money for this dimished value in the value of their vehicle). **If you have previously received an offer from an insurance adjuster in your injury claim, we often modify our fee arrangement - limiting the fee to a portion of what we get you ABOVE the amount previously offered to you. If you walk in with an offer, I want you to get the benefit of that offer and have our fee based on increasing that offer. NOTE: We need a copy of that offer in writing and our standard contract must be modified at the time of signing to reflect this special fee arrangement. Under these special written fee agreements, if we do not get your offer raised, we do not get a fee.
- What is your typical process for working with a new customer?
We offer a free consultation. Once we agree to represent you, we can start the representation in many ways. For clients with without a vehicle or severe injuries, an experienced representative from our office can drive to meet you at home, at a hospital, or doctor's office. For distant clients, we can use electronic means or U.S. mail to start representation. Attorney Campbell also enjoys meeting new clients in our office. Our goal: if you need help, we can quickly and efficiently start work on your case, regardless of distance or other circumstances. Once the paperwork is completed to start representation, we immediately start the process of gathering your medical records and resolving any current problems you may be facing. We communicate in-person, by phone, email, and text message. 80% of our office is bi-lingual: English/Spanish.
- What education and/or training do you have that relates to your work?
Attorney Campbell was born and raised in Charlotte, North Carolina. He graduated from Appilachian State University, cum laude, with a bachelor of science degree in political science and double-minor in philosophy and history. He graduated from Mercer University's private school of law in 1999 in the top 25% of his class and passed the bar on his first attempt in the same year. Attorney Campbell has been practicing exclusively personal injury and workers' compensation law for over 20 years.