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John is a master of his craft. We had a custom ear cuff made to match my wife's favorite jewelry pieces. John was prompt and always delivered up to date processing on the piece. Needless to say it is exceptional and my wife absolutely loves it. I highly recommend using John and the entire staff Alithea Design for your next one of a kind jewelry experience.Jul 10, 2018Verified
Very patient and easy to work with despite my proper measurement skills! My daughter loves her custom ring!Jun 8, 2018Verified
John was a pleasure to work with. My ring turned out beautiful and I am very pleased.Jul 20, 2017Verified
Designed and delivered as promised - well done.Dec 13, 2018Verified
John was absolutely top notch to work with.Dec 3, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The price of your design is custom-tailored to ensure you are free to fully explore your vision. As part of our transparent and personalized experience, I make sure the price you pay matches your exact design.
- What is your typical process for working with a new customer?With Alithea Design, my process is tailored to fit your purpose and vision. To start off we will discuss and explore your design to ensure you are getting the perfect piece for your loved one. Once we have identified your vision, I provide an immediate estimate of the cost and time that will be needed to create your one-of-a-kind piece. This is so we can stay aligned on the time and resources needed throughout the design process. Once we determine the project timeline, I provide you with a quote that we stick by and a 3D rendering of the design for your review and approval. Once we receive approval, we kindly request a 50% deposit in order to start and the balance is settled upon completion.
- What education and/or training do you have that relates to your work?Master Diamond Cutter (AIDC) Diamonds Graduate (GIA)