FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounted specials are for first time customers.
- What is your typical process for working with a new customer?
Final invoices are sent to the customer 48hrs prior to the scheduled cleaning. Payment must be submitted 24hrs prior to the scheduled cleaning. 25% cancellation fee if cancelled less than 24hrs of the scheduled cleaning.
- What education and/or training do you have that relates to your work?
Chicago Kingdom Cleaning has hired the most experienced cleaners in the industry with backgrounds in residential and commercial cleaning.