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I hired Luis to put new carpeting in my townhouse and he did a great job. He showed up on time for estimate, showed us samples and options at various price points and gave us time to decide. When we called him back to install he picked up keys and finished job well. He also recommended someone for other jobs I wanted done and am signing up with his referral due to Luis’s work. Would highly recommend him for his professional work and service.Apr 6, 2019Verified
Luis came to install carpet and asked for a $700 cash deposit which seemed odd because it is a six hour job which was suppose to be paid in full when completed. I told Luis I could do deposit with credit card or business check, he declined and left the job site. If you want to deal with professionals Luis, he have to act like one. Seemed to me like you wanted to take the $700 and leave without completing a job.Dec 26, 2017VerifiedLuis Carpet's reply
Damian I am truly sorry you feel this way. I was not able to do the work for you. You are a first time customer and i ask for at least half of the deposit when starting the job,the rest when is finished after we spoke about this and you agreed,you changed your mind when l meet you,again i am sorry this did not work for you.
We worked with Luis for our basement. He was very professional, responded very quickly and was flexible with our change in scheduling. On the date of installation we confirmed the time, they were there and the basement carpet looks beautiful. We had this carpet installed in odd corners, stairs and next to tile and it was all installed well. Thank you very much to your team's hard work.Feb 5, 2018Verified
They did a great job installing my carpet, I have no complaints and his cost was the lowest of 4 Estimates I had gotten..Mar 29, 2017Verified
Luis is very professional and responsive. The job was done very thoroughly and professionally. He came on time and finished job on time as communicated. His price was the best one compare to other bidders. On top of installation job, He also helped me to pick right carpet and color for my house though i didn't have enough knowledge on how to choose one. I would strongly recommend Luis for carpet installation and i am sure you won't regret it.Apr 14, 2017Verified