Amazing IT Guy
Amazing IT Guy

Amazing IT Guy

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Technology constantly changes, but two things never do. Customer Service and Correct the problem. Customer Service. It’s how I’m above others. After spending 15 years in the retail environment assisting customers with needs and resolving complaints, I’ve developed the skills and attitude to deal with people in general. I teach and train others in my knowledge and skill set to deal with technology issues and remove the intimidation factor that technology can invoke in some people, increasing productivity and performance. Correct the problem. My only solution. I will work tirelessly to correct problems, and communicate with those who need to be involved to get results accomplished. I do not allow things to be left incomplete, and in a state of disarray. I ensure successful resolution and then verify with customers that the solution has met their expectations. Computers and technology have been my passion since learning the basics in 1995. I enjoy helping others with computer, network, and security concerns. I would love the opportunity to serve your computer or networking needs.
Overview

Hired 68 times

Background checked

1 employee

8 years in business

Payment methods

This pro accepts payments via Cash and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

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2019

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2018

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2017

Featured Projects

3 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Exceptional 5.0

50 reviews

5
98%
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Read reviews that mention:


pro avatar
Allen A.
Jun 5, 2023
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Hired on Thumbtack

Hired on Thumbtack

His business name is a true statement. He came the next afternoon and picked up my computer. Thought sure I would need a new computer. He replaced a part and brought it back the next afternoon! I will keep his phone number for sure!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Michael a.
Aug 20, 2023
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Hired on Thumbtack

Hired on Thumbtack

Just finished moving and my pc wasn't working. They helped get it back up and running in no time. Extremely helpful and knowledgeable. If I ever need anything pc related that I can't do, I know who to call. Absolutely professional

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Jere A.
Jan 10, 2020
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Hired on Thumbtack

Hired on Thumbtack

I am extremely satisfied with Kenn's work. When I explained the problems I was having he knew exactly what to look for and then went the extra mile by cleaning up stuff I didn't need. My computer runs much faster now with no problems. I feel comfortable asking him dumb questions!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Gina F.
Oct 2, 2019
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Hired on Thumbtack

Hired on Thumbtack

I was very pleased with the whole experience, he was knowledgeable, friendly and worth the amount charged. He gave me a lot of information on how it works and how to get a better and faster computer system. Thank you!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Chris C.
Oct 6, 2017
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Hired on Thumbtack

Hired on Thumbtack

Ken was very responsive and professional throughout our interactions. He's very knowledgeable about computers and does a good job putting his customer's wants first. Highly recommend for anyone needing computer repair.
Computer Repair
Credentials
Background Check

Kenneth Herzler