FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don't necessary have a standard pricing. It depends on the complex of the return. All returns have different situations.
- What is your typical process for working with a new customer?
My typical process for working with new customers is to greet them and introduce myself. Ask the customer what can I do to help them.
- What education and/or training do you have that relates to your work?
I have a Bachelors Degree in Business. I have 12 years in accounting. I have been certified with the state to prepare tax returns. I take a tax class every year to be updated on the changes.