About this pro
12 years in business
63 hires on Thumbtack
Megan K.Jul 25, 2018VerifiedOxi Fresh Diablo Valley's reply
It was a pleasure to clean your office carpets, Megan!
David did an amazing job and he was actually early and came on a SUNDAY!!! Very happy and I will use their service again!!!Mar 18, 2018VerifiedOxi Fresh Diablo Valley's reply
Looks great, Michael! Thanks for showing a picture of the results. We look forward to seeing you again!
David the technician was great! Arrived on time and was very professional. The carpet looked great at first but as the day went on and Carpet dried, I noticed some spots on the carpet that didn’t get cleaned.Jul 2, 2018VerifiedOxi Fresh Diablo Valley's reply
We would be happy to send our technician out again to address the spots that didn’t completely come out. Thank you for your business.
We had a great experience with Oxi Fresh. Clear, prompt communication and the technician that cleaned our sectional, David, was friendly, courteous, and thorough. Definitely will use again.Jun 27, 2018VerifiedOxi Fresh Diablo Valley's reply
We love to hear how well your entire experience went, Brian. Thanks for the great review!
Excellent service . Perfect work, all stain are gone . Carpet looks haw new .Jun 11, 2018VerifiedOxi Fresh Diablo Valley's reply
Thanks, Jolanta! Great to hear your stains are all gone!
Background check completed
Top Pro status
Photos and Videos
Payment methods accepted
- What should the customer know about your pricing (e.g., discounts, fees)?We are giving Thumbtack customers great pricing right now. We are new to using Thumbtack and want to show what we can do, so we are willing to offer great deals. In turn, our customers will get outstanding service and results. It's also important to note, we are not a bait-and-switch outfit. We are very fair and up front with our pricing. We base our business on providing outstanding service and want to build repeat customers. The only way to do that is to treat our customers well, and not be deceptive with pricing. We make payment very convenient as we take all major credit cards, check, or cash.
- What is your typical process for working with a new customer?You will be treated with great care. We will provide you with a quote and schedule a time convenient for you. On the day of the appointment we will call or text to let you know we are on our way. Your professional and courteous service technician will review the work and quote with you before starting. Once complete, your service technician will do a walk through to ensure you are happy with the results. Our customers really like that their carpets are dry in about an hour and their carpets look great.
- What education and/or training do you have that relates to your work?Oxi Fresh has The Carpet & Rug Institute Seal of Approval, and is certified by the U.S. EPA Design for the Environment. We are also members of the U.S. Green Building Council.
|Sunday||8:00 a.m. to 6:00 p.m.|
|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|