FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price our services based on the number of videographers, equipment, and time we spend on each project. I understand that every video project has it's own unique challenges, but when I quote for our services I stand by that quote - the quote covers equipment, travel, footage delivery, etc. You will never be charged more than the initial quote provided.
- What is your typical process for working with a new customer?
My process for working with a new customer is to first find out what their goals are for the completed video. I like to schedule a phonecall or an in-person meeting with new customers to discuss their aims, schedule, and delivery expectations!
- What education and/or training do you have that relates to your work?
I have a BA in Film Production from Emerson College and have over five years of professional video production experience! The other Windwood team members have at least an undergraduate degree in Film Production or a related field, and currently work in various video production capacities. We love staying up to date with current industry best practices, and are always working on our skills!