FAQs
- What is your typical process for working with a new customer?
We try to make the entire process as quick and painless as we can. We know how much time and energy a person can put into finding a suitable contractor. We start with a site check that fits your schedule. This is just a look at the property to take measurements and talk with the owner about their vision for the new fence. Next, we build a quote, tailored to your specific project, and submit it to you for your review. We NEVER pressure anybody into anything. If the process is not an enjoyable one, then we have not done our job. If you have decided that FRC is a good fit for your project, we will collect a deposit, find a start date that works for you and get to work! Most fences take a week or less and we are very particular about how our product turns out. We make sure to communicate with you throughout the process to make sure there are no unaddressed concerns along the way. After the project is complete, and you are happy, we will give you a huge thank you for picking us and get out of your hair so you can enjoy you new yard.
- What advice would you give a customer looking to hire a provider in your area of work?
Shop around! You may find that pricing among fence contractors is all over the place. This is a pretty competitive field. Check reviews and look for web sites and social media. There are a number of ways that contractors look for customers. So, it's a good idea to look at different sites to ensure the information you find is somewhat consistent. You want to find a contractor that is established and is proud enough of there work to put it everywhere! Do not be afraid to ask questions! In my experience, a good contractor is both willing and able to educate anyone about there profession. Ask what type of material is best for your project and why. Ask about things that could delay your project and why. Ask about bulk pricing if you have a larger project. If you are looking to cut cost, ask if there is anything you can do yourself to lower the cost (demolition and disposal are a great place to start.) Beware of low low prices. Shopping around for a good deal is imperative but remember that things that seem to be too good often are. Think of pricing in brackets. There are handyman/craigslist prices and there are professional prices.