About this pro
6 years in business
50 hires on Thumbtack
Did a great jobDec 11, 2018Verified
Andrew reyes COST me money!! DO NOT HIRE THIS COMPANY!! I hired KTH to do my carpet cleaning for my move out . When I hired him to do the carpets on thumbtack he told me that he also does move out cleaning and it includes interior window washing at a great price, one package SO i accepted!... the carpet cleaning he did was decent, but the move out clean was NOT WHAT HE ADVERTISES and didn't do the window washing and he left before the job was finished AFTER already being paid. I should have known better when he let me know that he ONLy ACCEPTS CASH. I came back home only to find that he he left without finished the job, didn't do the floors, walls, cabinets, toilets NOTHING!!!, or do the windows!!! he only cleaned the carpet, which was halfway decent. He led me to believe that he is a professional cleaning company when he is really just a one man guy who doesn't even bring his own tools or products!!!!! Upon calling him immediately after seeing the job undone, he ignored my phone calls and would only text me back saying he would text me later. My landlord came back and charged me $650 because it was my last day in the property and she had to finish the job he didn't even do. I had no time to fine someone else or another company. I also gave him the opportunity to come back and finish, and I was ignore. SO here i am forced to write a bad review, which I hate doing! do not hire this company!!!!!!!Aug 20, 2018Verified
This guy came out and did a bang of a job on my carpet that was done and redone by 3 other companies that claimed and attempted to take this stain out and weren’t able to get it off my carpet and he looked at it and said he could take it off like the rest did less than an hr later he says it’s done! And I look and the stain that no one else could take off was gone thanks! Excellent service will be using him again to maintain my carpet clean always!Oct 14, 2018VerifiedSpotless KTH Carpet, Upholstery, and Maid Service's reply
Thank you so much Tyler for your honest review sir!
Keep the price the same instead of gouging and sticking up the price because you are there and person needs the service.Oct 7, 2018VerifiedSpotless KTH Carpet, Upholstery, and Maid Service's reply
It’s called an ESTIMATE for a reason. Thank you for your time business woman.
* 1st A person called me stating that they were late. * Then they called again stating that they arrived but because I didn't answer my cell phone they did not ring my door bell (my cell phone was not in my possession). So I asked WHY did you NOT ring the doo bell. He then wrote several texted messages trying to explain himself. I WOULD SUGGEST THAT ANYONE DESIRING TO GET CARPET CLEANED DO A VERY GOOD JOB AT CHECKING THE BACK GROUND OF THIS COMPANY. Because I had an urgent need to have the carpets cleaned I resulted in doing them myself. "And I might add, that I did a great job after renting a carpet cleaner from stater brother"Apr 23, 2018VerifiedSpotless KTH Carpet, Upholstery, and Maid Service's reply
You asked me to call. I called 7 times. Texted 5+ times. No respond. I drove 80+ miles for nothing. I'm really good at what i do. Sorry you feel that way. I hope all is well.
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- What should the customer know about your pricing (e.g., discounts, fees)?The more you have me do the less you pay! Its like a gift from me to you!
- What is your typical process for working with a new customer?The first thing would be to analyze/asses the situation. I would briefly explain what I use and how long it takes to my client. I would give a short background story to all my clients so they know they hired the best guy for the cleaning!
- What education and/or training do you have that relates to your work?I've been trained since summer of 2003. Summer time and weekends when I didn't have school, my father would teach me how to do it! We're in 2018 and its been 15 years since my training with my father who happens to have 35+ years of experience!
|Sunday||6:00 a.m. to 10:00 p.m.|
|Monday||6:00 a.m. to 10:00 p.m.|
|Tuesday||6:00 a.m. to 10:00 p.m.|
|Wednesday||6:00 a.m. to 10:00 p.m.|
|Thursday||6:00 a.m. to 10:00 p.m.|
|Friday||6:00 a.m. to 10:00 p.m.|