FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As always, there is never a fee for our services! All travel planners are compensated by the resorts or hotels that we book for you.
- What is your typical process for working with a new customer?
First... We get to know each and every one of our clients and create a personal bond with you. This is very important because once we truly know you, then we can better fit the destination to your desires. Second... We know or have been to many of the top destinations. We do our homework each and every day. We find the hidden extras and upgrades that aren't published. We have built strong relationships with many of the key people at the destinations or within the travel wholesalers that we use. This experience and these relationships are very valuable and are key factors that help us to ensure your complete experience. Third... We are here 24/7/365, Yes! You heard that right. Our clients travel overnight, on Saturdays and Sundays and on every major holiday. We are here to support you whenever you may need us. When we are planning travel, we work on your schedule. Often, that is after work, at night or on weekends. We understand that you have work, families and other obligations. Therefore, we work to ensure that we schedule times with you when you can give your travel plans your undivided attention. Fourth... We are often asked... "Why should I use a travel agent when I can easily book my travel on the internet?" We love this question because the answer is simple... Are you going to trust your precious travel experience to the internet? Do you trust the pictures and the reviews that were posted? Who are you going to call when there is an issue? Remember, you never pay for our services! All of our fees come from the travel providers when you book. We can usually beat or at least meet the cost you are quoted online. So why not have an experienced travel professional behind you all the way!
- What education and/or training do you have that relates to your work?
To date, we are certified as: Honeymoon and Destination Wedding Specialists Certified Sandals and Sandals Weddingmoon Specialists Caribbean and European Specialist Jamaican Specialist AM Resorts Master Agent for Secrets, Dreams and Now resorts Our areas of specialty are: Destination Weddings Honeymoons Family Vacations Cruises All-Inclusive Resorts Group Travel Luxury Hotels Vacation Packages located in the Caribbean, Mexico, Aruba, Hawaii, Europe and the US.