Photo studio shoots,
Such a wonderful experience all around. Caramie was so accommodating & helpful. She made the whole session so easy going & fun. Such a trooper for going out in freezing weather with us! She beautifully captured memories that we’ll cherish forever. We got our photos back in record time. Very talented & professional. I 100% recommend!Nov 17, 2018Verified
Amazing work! Will definitely work with again!Oct 8, 2018Verified
I enjoyed the photography session experience. Caramielanae was professional during the session, and the scheduling process was easy and convenient. However, the quote I received on Thumbtack was for $85, and I was charged $125. I was told that the photos would be available for viewing by the end of the day, which they were not available. I received a text late that evening that the photos would be available by the next morning, which they were not available. I sent a text that the photos were not available and was informed that the process was going to take a little longer and that it might be one week. Eventually, photos were uploaded for me to view. Unfortunately, the shadowing over my face left all the photos looking very dark and not professional quality. I asked the photographer about this and was told that the photos I saw were not the final photos and were not intended for me to view. One week later I still had not received a response and sent another text. I received no response. Ten days later I sent another text informing her that I would be posting a detailed review about the services I received and was subsequently informed that she has been sick and has hardly responded to any messages. I am extremely disappointed in the services I received for the price that was paid. I support small business owners, but I am a paying customer who expects quality work.Nov 12, 2018VerifiedStudio405's reply
Rachel, thank you for your feedback. I want first respond by saying I did send you an old quote and offered to refund you the difference and you declined. Second, there is an edited tab in your portal that my page insights show was never even visited, and I didn’t even know this until the day you contacted me and threatened this review and I spent 2 hours with another photographer trying to figure out what was wrong with the edited pictures, the main page is the proof page where I save my edits if I stop. And last, you are and doctor, so you know that people get sick. Not one bad review until you, I have been VERY sick, and I’m only human. And last, I want to just say that even with the best editing, you have natural dark pigments and wear zero makeup. Editing sometimes causes this because if i try to lighten the pigmentation it will smudge and loose the clarity . You said you were not in a hurry for the images and I feel this could have been worked out much differently.
Amazing photographer! She has an eye for pictures. She captured my son perfectly. I can’t say enough good things about her. I will definitely use her again & again.Nov 17, 2018Verified
I don't think you'll find another protographer in the OKC metro area that is as professional as Cara at such an affordable price. I did professional headshots with her at her home studio in Edmond, and she offered plenty of great suggestions for backgrounds and postures. Very pleased with how the photographs came out.Nov 10, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?If you have general questions about my services please do not hesitate to contact me via text prior to contacting me through Thumbtack, it charges a fee just for you to respond to my quote and you may decide to go another route. If you are active military I will take 15% off, thank you for your service. I often run specials or offer promotions. Ask me how to get a free session! If you need a newborn session, there is a checklist so that the session goes as smooth as possible for me, you, and the new baby.
- What is your typical process for working with a new customer?I like to get examples of your vision, ideas of exactly what it is you want me to capture. I want to know your style. I will send you a small form to fill out, you tell me the general time frame and I will give you a minimum of 3 time slots to choose from. That is it!
- How did you get started doing this type of work?If you just have a general question please text me at the number at the bottom BEFORE CONTACTING ME on thumbtack. 405 four 66 five five nine 7