School or place of worship
It was great. They are so respectable and hard working. Its worth every penny.Dec 8, 2018
Thanks Zach and team! Everything was excellent. It was a new constructed office building (4000 SF) with a garage/storage area. It was dust and mud everywhere inside and outside. They did it in one day started from early morning. I was happy to find them and now I know the name of cleaning company for my next project. Guys, you are the best!Nov 12, 2018VerifiedElevated Cleaning Solutions's reply
Thanks Eugene! The team had so much fun working together to accomplish your project, glad everything turned out as expected or better, and hope the hand-off to the new owners went well!
Not jump in immediately when a customer calls in and making the customer think they are talking to Thumbtack and then charging the customer for not cancelling when they didn't even know they were signed up for the service. I won't call Thumbtack again.Nov 12, 2018VerifiedElevated Cleaning Solutions's reply
Elisabeth, so sorry that you felt the need to leave a negative review. You booked over the phone, received an emailed booking confirmation, confirmed your email address, and received a 3 day and 1 day reminder.... then cancelled while the cleaners were 15 minutes away from your home. Despite that we paid your cleaners for the booking, Jackie and I still chose to waive your cancellation fee. No matter the circumstances we'll always choose to provide the best service we can and, when in doubt, practice forgiveness.
So thankful all the way around that I found Elevated Cleaning! They did a great job and left my place looking awesome. I'll be continuing my service, thanks again.Nov 5, 2018VerifiedElevated Cleaning Solutions's reply
Thanks Melanie! Looking forward to seeing you next time.
I have worked with this company and I feel they go above and beyond your typical cleaning company. They are very friendly and instead of giving you a cookie cutter cleaning, they offer you a cleaning service designed to meet your actual needs. I definitely recommend Elevated Cleaning Solutions!Nov 1, 2018
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We provide aggressive frequency discounts - 40% off weekly bookings, 30% off bi-weekly bookings (our most popular option), and 10% off monthly bookings. Use coupon code Thumbtack20 to take $20 off your first booking!
- What is your typical process for working with a new customer?We provide a guaranteed price on our site based on the number of bedrooms and bathrooms and pride ourselves on a streamlined booking process. All living areas, kitchens, bonus rooms, and offices are included in your price. On your first booking, we're happy to provide a lock box to securely store your key
- What education and/or training do you have that relates to your work?Experience, experience, experience! On the job training in the form of years of cleaning experience between us is probably the most critical training we can get.