FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide aggressive frequency discounts - 40% off weekly bookings, 30% off bi-weekly bookings (our most popular option), and 10% off monthly bookings. Use coupon code Thumbtack20 to take $20 off your first booking!
- What is your typical process for working with a new customer?
We provide a guaranteed price on our site based on the number of bedrooms and bathrooms and pride ourselves on a streamlined booking process. All living areas, kitchens, bonus rooms, and offices are included in your price. On your first booking, we're happy to provide a lock box to securely store your key
- What education and/or training do you have that relates to your work?
Experience, experience, experience! On the job training in the form of years of cleaning experience between us is probably the most critical training we can get.