FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
SPECIAL PRESSURE WASHING PROMOTIONS **LASTING May 15th–July 15th 2019** *Pressure Washing up to 500 sq ft of driveway for $80 & just $.22 after that per sq ft. *Pressure Washing up to 1200 sq ft of driveway, sidewalk, curb, entryway/landing for $198 & just $.22 after that per sq ft. Help us fill our calendar and receive 10% off exterior & interior painting & more. 15% Military Discount with valid military ID. Proposal Fee, $75.00. We go to work right away for you! We put time and effort into each of our proposals which include a thorough detailed project and customer needs evaluation and considers measurements, job scope, and cost analysis based on project-specific criteria. This benefits you by reducing uncertainty. If we are awarded the job, we apply the fee for the evaluation toward the cost of the project. No one should sign a contract without knowing exactly what they’re getting. DP Painters, building customers for life through excellent service, honesty, and trust. We look forward to becoming your go to painting company and when we become your go to painter there is no proposal fee.
- What is your typical process for working with a new customer?
1. Get your detailed project evaluation and proposal. 2. Within 2 weeks of reserving a spot, you get a phone call from our production manager to start talking about colors and potential start date. on this call we also address any other concerns or details that need to be managed prior to starting work on your home. 3. 2-4 weeks before the start date, test patches will be done to ensure you like your color selection. At this point we will also provide anything you need for approval from an HOA. 4. The week leading up to the job you can expect phone calls to keep you updated on the estimated start date and any changes due to weather or unforseen delays in our work schedule. 5. Before starting your job, we will power wash your home, allowing 24 hours to dry. 6. During the job, we will let you know what time you can expect us to start work each day. We will talk with you daily about the progress of the job and any concerns so we can address them right away. 7. At the end of the job, we'll take you around the house to do any last touch ups before we ask for final payment. We would also appreciate it if you fill out a short survey letting us know how the process was for you. Your feedback is very valuable to us. We would also appreciate any referrals or a reference letter to express your satisfaction with the work we do and with our company.
- What advice would you give a customer looking to hire a provider in your area of work?
Your home is your biggest investment. I will give this piece of sage advice. The old adage, "you get what you pay for" couldn't be more true when it comes to having a professional do work for you. You might be compelled to go with the cheaper price. I think what is much more important is making sure you get someone that will do the job right and not cut corners and that will cost a little more. In the long term is where it starts to become apparent that the less expensive professional can end up costing you double your initial investment in the long term when costly repairs need to be made as a result of lesser quality work, or service. Be careful who you choose to work with. Labor is the most expensive part of any project, going with the lowest bid and low quality products can cost you even more money when your home needs to be repainted sooner than if you had spent a little more in the first place. The saying, "you get what you pay for" is often true. Sometimes going with the higher price will actually save you money in the long term.