FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please note rates will vary and fees are determined per document or project depending upon the scope of work required. So, it is important for each prospective customer to consult with Dr. Mayorga directly. An initial consult via e-mail or phone can determine the full scope of the services needed, specify total costs, and determine a timeline for completion of the work needed when necessary.
- What is your typical process for working with a new customer?
When working with a new customer, an initial consult via e-mail or phone is key to fully understanding what the customer needs and expects to achieve. The objective is to provide each client the very best in terms of customer service and satisfaction. The goal is to deliver as expected in order to meet and hopefully exceed customer expectations!
- What education and/or training do you have that relates to your work?
The owner of Professional Edits is a healthcare executive and business consultant with academic and professional editing and writing experience. Rhonda provides the resources and solutions needed to ensure each customer is satisfied with the end result. Dr. Mayorga earned a MBA from Bellevue University and a Ph.D. in Business Administration from Trident University International. She has worked extensively in healthcare administration and business management in outpatient facilities and in hospital settings. She has also worked as a Core Professor with graduate students taking online business administration courses.