About this pro
4 years in business
33 hires on Thumbtack
Very easy to work with, very professional and did a great job.Oct 25, 2018Verified
Michael did a thorough initial assessment in a very timely manner and the work was done great at a reasonable price. I would recommend them to anyone. Thanks!Jan 10, 2018VerifiedMichael's Floor Care's reply
Wow! Thanks so much Lance. Please let us know if you ever need us again.
Communication excellent Scheduling quick and easy He cares very much about doing the job well and right We were very happy with the job doneJul 7, 2017Verified
He was coming back on Thursday but never showed up or callAug 31, 2016VerifiedMichael's Floor Care's reply
Allen I am very sorry I did not get back to you. One of my brothers is in the ICU at St Vincent's hospital on 86th st. I hope who ever you hired was able to resolve the issue. Again very sorry for any trouble this may have caused. Sincerely Michael C. Johnson Michael' floor care Type your response to this review.
Very happy with Michael Johnson and his services. This was my personal residence where carpets and tile were cleaned so that the Carmel condo could be put on the market and sold. Prompt, timely and he took steps to protect the areas where he worked. Carpets were soft and dry, not sticky with detergent, which I have experienced in the past. Will recommend to friends.Jun 18, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We rarely quote a job sight unseen. Every job, no matter the surface, is different based on what has made the surface dirty, what the client wants, and what it will take to make the surface clean. Be wary of anyone that offers a price quote without seeing the job first. Because we come to you to discuss your needs and see the surface to be cleaned firsthand, we stand by our price quotes. The only way we will raise a price is if the nature of the job has changed and the client is 100% in agreement with the revision.
- What is your typical process for working with a new customer?Usually, we will speak on the phone and book a time to come out to your location for a free inspection and estimate. We also offer free demonstrations. We prefer to see the surface that needs to be cleaned because every job is different and we may see something you don't notice. We are honest and upfront about what we think the job requires to exceed your expectations. We will carefully discuss all possible aspects of what the client wants done and how we can best meet those needs. Then we will put together an estimate, find a time to do the works that fits with your schedule and get the job done as quickly as possible.
- What education and/or training do you have that relates to your work?- Certified Master's Touch Technician in solid surface restoration, carpet cleaning, upholstery cleaning. - Epic certified technician - hard surface, VCT, vinyl & linoleum coating - EcoSmart certified technician - interior and exterior hard surface coating
|Sunday||8:00 a.m. to 5:00 a.m.|
|Monday||8:00 a.m. to 5:00 a.m.|
|Tuesday||8:00 a.m. to 5:00 a.m.|
|Wednesday||8:00 a.m. to 5:00 a.m.|
|Thursday||8:00 a.m. to 5:00 a.m.|
|Friday||8:00 a.m. to 5:00 a.m.|
|Saturday||8:00 a.m. to 5:00 a.m.|