FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Alva actually began it's life as a simple way to get custom window treatments online. By working directly with the finest manufacturers across the world, we've removed unnecessary markups and offer high quality, hand-crafted window treatments, at prices that feel unfairly good! Visit our website, & get a feel for our Custom Draperies, Roman Shades, & Roller Shades. Use our customization tools to get a general idea of our prices.
- What is your typical process for working with a new customer?
Our FREE in-home designers will work with you to create the perfect window treatments for your space. They'll get to know your unique design vision and functional needs, then create a tailor-made solution to improve your view. There's never a charge for our designers - and no minimum purchase. Here's generally how it works: * A phone call from your designer to confirm the appointment, get acquainted, and learn about your project. * A full array of samples, plus the design expertise to help match your needs, style and budget. * Design solutions that combine your ideas with our consultant's expertise, to create beautiful, functional results. * Expert Installation by one of our courteous, licensed, bonded and insured installation professionals.
- What types of customers have you worked with?
Homeowners & Interior Designers.